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Technical Support Specialist : Wireless & MDM

Job in Lexington, Fayette County, Kentucky, 40598, USA
Listing for: Amplix
Full Time position
Listed on 2026-09-30
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 26000 - 28000 USD Yearly USD 26000.00 28000.00 YEAR
Job Description & How to Apply Below
Position: Technical Support Specialist I: Wireless & MDM

Amplix is seeking a Technical Support Specialist I in Kentucky to provide friendly phone support for wireless requests from 8:00 a.m. to 8:00 p.m. EST.

You will troubleshoot issues, assist with MDM support, activations, and warranty replacements, and manage client orders within a 4-hour SLA, collaborating with TSS II and SrTSS. You will also implement process improvements, handle inventory requests and ensure compliance with Data Security and Personal Information policies, reporting suspicious

We are looking to fill the Technical Support Specialist I:
Wireless & MDM position at Amplix in KY, United States.

Learn more about the Technical Support Specialist I:
Wireless & MDM role in the description above.

We appreciate your interest in this position.

Join Amplix and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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