Imaging Service Engineer Apprentice

Renovo Solutions is a nationwide healthcare technology management company. Our mission is to enable our employees to create customer-centric solutions that empower our healthcare and life science partners to deliver better outcomes and quality of life for the communities they serve. With a presence in 40+ states, we provide comprehensive solutions for managing & maintaining healthcare technologies. Our company’s values of being People First, Customer Centric, Quality Focused, Innovative and Transparent demonstrate our beliefs in a strong culture and a commitment to excellence.

We prioritize investing in our employees’ development through ongoing training programs and a supportive work environment. Join our team to make a difference in healthcare while advancing your career with Renovo.

This is an entry level position that will support medical diagnostic imaging equipment and related systems. This role will perform all scheduled maintenance activities and corrective service requests that are assigned. There will be many opportunities to shadow other Imaging Service Engineer teammates and develop key skills.

• Conducts general troubleshooting and repairs at the block circuit and component levels, both independently and under service management supervision. Additionally, perform installations, calibrations and planned maintenance in accordance with service management guidelines.
• Interpret and follow signal flow using blueprints, schematics, and wiring diagrams with strong system troubleshooting skills.
• Demonstrate a solid understanding of clinical applications and image quality standards related to medical imaging equipment.
• Manage OEM-mandated equipment updates and upgrades, ensuring all work is accurately documented in RENOVO’s CMMS.
• Proper use of hand tools and test equipment: multimeter, dosimeter, oscilloscope, service software and keys, invasive & non-invasive imaging test devices, hand and power tools, AC line analyzer and phantoms.
• Collaborates regularly with clinical leadership to provide updates on imaging device service status, action plans, and progress, ensuring clear communication and responsive support to meet clinical needs and enhance customer satisfaction.
• Solves basic service issues and escalates when appropriate.
• Perform after-hours service as needed and respond to emergency service calls on weekends.
• Participate in shift scheduling and be available for reasonable travel as required.
• Carry out additional duties as assigned by supervisor.

• Technical acumen and non-technical skills related to team collaboration
• College Degree, Technical Certification or the equivalent
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Excellent written and verbal communication skills are essential.

• Associate’s degree in biomedical or Electronics Technology preferred; equivalent education will be considered.
• Minimum of two (2) years of experience in servicing and maintaining medical imaging equipment and successful completion of Basic Level I and Level II Imaging Equipment Service Training through an accredited Independent Training Organization, Original Equipment Manufacturer, or equivalent military program preferred.
• Accountability – takes ownership of assigned work and responsibilities, follows through, and closes the loop
• Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
• Financial Acumen – Considers financial impact of all decisions
• Integrity – Can admit mistakes, is direct and truthful
• Customer Service – demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements
• Priority Setting – Prioritizes assigned schedules and workload
• Team Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
• Regulatory – Basic understanding of local and national public safety and regulatory agencies, specifically 21 CFR
• Giving Feedback – Provides constructive feedback towards department goals and activities,…