Transportation Analyst

Responsibilities

• Manage outbound transportation operations for customer shipments, including domestic and international distribution from J&J distribution centers.
• Coordinate shipment planning and execution to ensure timely and accurate delivery to end customers, including hospitals, wholesalers, and specialty care providers.
• Track and trace outbound shipments, providing proactive communication and resolving delivery exceptions to maintain service levels.
• Support development, implementation, and analytics as well as provide analysis and recommendations to support strategic supply chain decisions.
• Partner with distribution centers, customer service, and logistics teams to align shipping priorities with customer requirements and order fulfillment timelines.
• Monitor carrier performance and compliance with service level agreements (SLAs), escalating issues and driving corrective actions as needed.
• Lead cost improvement initiatives by identifying opportunities to optimize routing, mode selection, consolidation, and carrier utilization.
• Drive service improvement initiatives to enhance delivery reliability, visibility, and customer satisfaction.
• Analyze and report transportation metrics related to service, cost, and efficiency to support operational and strategic decision‑making.
• Ensure compliance with transportation regulations, company policies, and customer‑specific requirements for outbound shipments.

• Minimum of a Bachelor’s or equivalent university degree, preferably in Business, Supply Chain, or a related field.
• 1‑2 years of experience in transportation, logistics, or supply chain functions.
• General knowledge of the U.S. transportation industry and distribution networks.
• Strong analytical, organizational, and problem‑solving skills.
• Proficiency in Microsoft Office Suite.
• Excellent communication and collaboration skills.
• Ability to work in high‑pressure environments and manage multiple priorities.
• Experience in outbound distribution and customer delivery networks (Preferred).
• Experience in project management (Preferred).
• Familiarity with transportation compliance and customer‑specific delivery requirements (Preferred).
• Technological aptitude and ability to learn new systems quickly (Preferred).