Medical Office Manager

The Opportunity

Position Overview: Central Kentucky Sedation is seeking a dynamic and highly organized Medical Office Manager to oversee the day-to-day operations of our mobile anesthesia services. The ideal candidate will possess strong leadership skills, a solid understanding of healthcare business management, and experience in the anesthesia or medical field.

As Central Kentucky Sedation’s Medical Office Manager you will play a pivotal role in managing case day schedules, client relationships, and team coordination across multiple Pediatric Dental Practices. This is a full-time position offering a competitive salary and benefits, with occasional travel to various locations throughout Central Kentucky.

Key Responsibilities:

Operational Coordination:

• Create, manage, and optimize client block schedules for all partner pediatric dental practices.

• Build and maintain provider schedules aligned with client blocks, clinical capacity, and geographic efficiency.

• Develop and manage clinical team schedules to ensure appropriate staffing for each service day.

• Coordinate schedule changes, cancellations, and add-on opportunities while minimizing disruptions to practices and providers.

• Monitor utilization, case volume, and scheduling efficiency to support growth and consistency.

• Serve as a leader to the Business Administrator by setting expectations, providing guidance, and supporting professional development.

Financial Oversight

• Collaborate with the Regional Director of Operations to review and track key operational and financial KPIs, identifying trends and opportunities for improvement.

• Review and approve invoices, vendor payments, and travel reimbursements.

• Provide oversight and support to the Business Administrator to ensure accurate and timely insurance, billing, and administrative operations.

Client Relationship Management:

• Serve as the primary point of contact for clients, fostering strong, long-term relationships with dental offices and their teams.

• Address and resolve client inquiries, concerns, and feedback, ensuring a high level of customer satisfaction.

Team Leadership & Coordination:

• Work closely with the CMO to support a team of medical professionals, including anesthesiologists, CRNAs, RNs, and paramedics.

• Assist the CMO with coordinating team meetings, providing feedback, and supporting professional development to maintain a motivated and skilled workforce.

• Manage timecard approvals, PTO submissions, employee onboarding, and offboarding.

• Oversee the compliance portal and collaborate with the CMO to ensure all team members are current on required courses and recertifications.

• Support employee engagement initiatives, including planning and coordinating team events.

• Serve as a point of contact for employee feedback, escalating issues or concerns to leadership as appropriate.

Experience:

• 3–5 years of experience in business management, preferably within healthcare or a medical field is ideal

• Proven experience managing a team and overseeing operations

• Strong financial management background, including billing and medical insurance knowledge.

Skills:

• Excellent organizational and time-management skills with the ability to prioritize multiple tasks in a fast-paced environment.

• Strong leadership and interpersonal skills with the ability to motivate and manage a diverse team.

• In-depth understanding of healthcare regulations, medical billing, and compliance standards.

• Exceptional verbal and written communication skills.

• Proficiency with business management software and tools (e.g., Microsoft Office Suite, Tableau, Asana, practice management software).

Additional Requirements:

• Ability to travel to various client locations within Central Kentucky as needed.

• Ability to work independently and collaboratively within a team.

• Strong customer service orientation with a commitment to high-quality care and service.

Benefits:

• Competitive salary based on experience starting at $65,000

• Health insurance

• Paid time off (PTO)

• 401(k) plan

• Travel allowance (if applicable)

Job Type: Full-time

Work Location: Lexington, KY (or other Central KY locations as required)