Project Manager; In-Training

Overview

Champion Window - Project/Production Manager (In-Training). As a Project/Production Manager (In-Training), you lead, monitor, coach, and hold your division team accountable in the successful execution and attainment of our operational goals (customer experience, revenue, cost of goods, accounts receivable, product service, recruiting) within our core exterior home improvement products (windows, sunrooms, doors, siding). The division team under your responsibility includes but is not limited to installation supervisors, service/measure technicians, production specialists, employee and subcontractor installers.

This role will require early starting times and can sometimes include working Saturdays.

Champion's dedication to customer satisfaction, product innovation and quality manufacturing is the driving force behind our success and growth. Founded in 1953, Champion has since expanded into locations nationwide—all of which are supported by professional sales, installation and service teams. Working at Champion is more than just a job. It's an inspiring career that helps make families' homes safer, healthier, more attractive and energy efficient.

• Highly competitive pay (Quarterly bonuses)
• Robust benefit package: full‑time W‑2 position, health, dental and disability insurance, flexible spending account, 401K, paid vacation, holidays and much more
• Culture focused: community involvement, employee incentives/rewards and much more
• Company provided truck, tools, gas card & phone allowance
• Opportunity to grow in a national 60‑year‑old company that designs, builds, installs & guarantees it!
• Competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account, a company truck and more.

• Monitor and manage key business reports, dashboards and KPIs including uninstall reporting, AR, WIP, COGs, service reporting, stage payments and cycle times. Execute and maintain company policies and procedures.
• Proactively manage customer satisfaction and resolve customer concerns. Provide regular systematic customer updates (sales, measurement, product ordered/received, schedule, service, post installation follow‑up) and respond within 24 hours to customer inquiries (tasks, emails, phone calls). Personally visit customers who have filed Guild Quality/BBB/AG complaints and resolve concerns quickly with Regional Manager/Regional Operations Manager input or approval.
• Monitor and manage COGs, inventory, accruals, job costing, invoicing and big‑box store purchases. Verify cost of labor and material for employees and subcontractors to achieve division profitability expectations.
• Coach and foster teamwork, accountability, and trust within the operations team. Build positive collaboration among operations, sales and centralized teams. Recognize employee excellence, celebrate goal achievements, identify under‑performers, hold accountability and implement training as required.
• Responsible and accountable for division capacity, forecasting, revenue and service. Ensure staffing and training to achieve measurement, installation and service requirements and objectives. Accurately forecast by timely ordering, scheduling, updating system information, warehouse inventory and managing factory expected ship dates. Follow company installation revenue policies to achieve 100% completion, 100% payment, COC received, and customer post‑installation communication.

• Associate's degree in a related field or equivalent experience.
• 2-5 years of relevant experience, preferably in the construction/remodeling industry.
• Ability to supervise and train others and create and organize schedules.
• Creative and practical problem‑solving/critical‑thinking skills.
• Excellent written and verbal communication skills.
• Computer software competencies (MS Office 365).
• Valid DL and clean driving record.

Champion Window is an Equal Employment Opportunity Employer.

If you need assistance with completing the online application due to a disability, please contact Champion Window.

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