Shelter Manager

• Base Pay $50.00 - $50.00 / Hour
• Employee Type Project FT Non-Exempt

Description

Anovaeon LLC serves as a dedicated strategic partner to government and other customers. We provide a range of professional services, including specialized facilities, customized logistics support, and direct care services.

We hire individuals who share our commitment to excellence and exceeding customer expectations. Anovaeon offers competitive salaries, comprehensive benefits, and training and development opportunities.

Please note :
At this time, this is a 5-month contract from 11/01/2026 to 04/01/2027 with no benefits. There may be an opportunity for contract extension after the 5-month period ends.

• Serve as the City of Lexington's primary point of contact for all mass care shelter operations
• Act as the principal liaison to Emergency Services, coordinating response to incidents and operational needs
• Maintain relationships with third-party service providers including medical, behavioral health, case management, and programming partners
• Represent Anovaeon Staffing in City meetings, briefings, and strategic planning sessions
• Ensure alignment between shelter operations and City directives, policies, and expectations
• Provide leadership during crisis situations and make critical decisions affecting shelter operations
• Hold ultimate responsibility for all aspects of shelter operations including safety, compliance, and service delivery
• Oversee Facility Manager, Security Manager, Food Services Manager, Custodial Manager, and Shelter Operations Supervisors
• Ensure 24/7 leadership presence by managing Shelter Operations Supervisor schedules and on-call coverage
• Coordinate between multiple vendor teams to ensure integrated, seamless service delivery
• Monitor operational performance across all functional areas and address deficiencies immediately
• Establish and enforce operational standards, protocols, and best practices

• Maintain real-time knowledge of current shelter census, bed occupancy, and guest demographics
• Track guest length of stay, intake dates, and discharge information for all residents
• Monitor daily arrivals, departures, and population trends
• Ensure accurate guest accounting at all times for safety and emergency response purposes
• Oversee bed assignment processes and capacity management
• Coordinate with City on guest eligibility verification and roster management

• Ensure accurate, timely data entry in HMIS (Homeless Management Information System)
• Prepare and submit daily operational reports to the City including census, incidents, and service metrics
• Analyze data trends to inform operational decisions and resource allocation
• Maintain comprehensive documentation of all shelter activities, incidents, and outcomes
• Ensure data quality and integrity across all reporting systems
• Coordinate with Data & Reporting Analysts to meet City reporting requirements
• Hold ultimate accountability for intake processes that accurately capture guest information and eligibility
• Oversee discharge procedures ensuring proper documentation and successful transitions
• Ensure intake and discharge protocols comply with City requirements and best practices
• Monitor for data accuracy in guest records from entry through exit
• Coordinate with case management team to support successful guest outcomes
• Track and report on discharge destinations and housing outcomes

• Maintain ultimate responsibility for shelter safety, security, and regulatory compliance
• Ensure adherence to local, state, and federal codes including ADA, fire safety, and health regulations
• Conduct regular facility inspections and address safety hazards immediately
• Coordinate with…