Operations Manager; Screen printing and Fulfillment

Job Title:

Operations Manager Job Summary

The Operations Manager oversees daily operations of the screen printing facility, ensuring high-quality production, efficient workflows, on-time order fulfillment, and a safe, organized work environment. This role combines leadership, production knowledge, scheduling, quality control, and customer coordination to meet business goals and maintain excellent standards.

Operations & Production

• Manage day-to-day shop operations, including press schedules, setup, and production flow
• Ensure all print jobs meet quality standards for color accuracy, registration, and durability
• Monitor job timelines and adjust schedules to meet deadlines
• Oversee equipment maintenance, screen prep, reclaiming, and ink management

Team Leadership & Training

• Supervise, train, and motivate press operators, print assistants, and support staff
• Assign daily tasks and ensure efficient labor utilization
• Provide ongoing coaching on best practices, safety, and quality control
• Enforce shop policies and maintain a positive, productive work culture

Quality Control

• Inspect test prints and final production runs
• Identify and resolve printing issues quickly (ink problems, screens, substrates, registration)
• Reduce waste and reprints through process improvements

Inventory & Supplies

• Track and manage inventory of inks, garments, screens, chemicals, and supplies
• Coordinate ordering to maintain optimal stock levels
• Minimize material waste and control costs

Customer & Order Coordination

• Work closely with sales, customer service, or clients to clarify job specifications
• Review artwork and production requirements prior to printing
• Communicate job status, delays, or changes as needed

Safety & Compliance

• Maintain a clean, organized, and OSHA-compliant shop environment
• Ensure proper use of PPE and safe handling of chemicals and equipment

Reporting & Performance

• Track production metrics such as output, efficiency, and waste
• Provide reports or feedback to ownership/management
• Assist with process improvements and workflow optimization

Qualifications

• 3–5+ years of hands-on screen printing experience
• Prior leadership or supervisory experience preferred
• Strong knowledge of manual and/or automatic presses
• Experience with screen prep, reclaiming, inks, mesh selection, and garment types
• Excellent problem-solving and time management skills
• Ability to lead by example in a fast-paced production environment

Preferred Skills

• Experience with production management or shop software
• Basic understanding of color theory and separations
• Mechanical aptitude for press and equipment troubleshooting
• Strong communication and organizational skills

Physical Requirements

• Ability to stand for extended periods
• Lift up to 50 lbs
• Work in a production environment with inks, chemicals, and machinery

Compensation & Benefits

• Competitive pay based on experience
• Benefits include health insurance, paid time off, bonuses.