Retail Sales Associate

Overview

Full-Time Retail Sales Associate to join our Team. Pay rate: $14.00 to $15.00 per hour
. We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, which could average an additional $2.81 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees from day two of employment (withdraw up to 50% of wages earned up to seven times per payroll cycle).
• Ability to earn unlimited commission above your hourly base rate.
• Vacation: one week of paid vacation after six months; additional weeks after one year and thereafter; 120 hours after five years. PTO/Vacation outlined per state/local requirements.
• Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2–5), 24 hours after five years, subject to state/local requirements.
• Employee discounts on first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for full-time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to First Cash Pet Insurance program.

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers to process sales, loans, and other transactions. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.

The full-time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS commission based on productivity. The successful candidate’s pay will be based on factors such as work location, qualifications, and experience.

Responsibilities of a Full-Time Pawnbroker / Retail Sales Associate include:

• Greet and interact with customers to develop rapport and offer appropriate financial solutions.
• Perform non-management open/close procedures.
• Keep the sales floor clean, stocked, and maintain merchandise displays.
• Process sales and loan transactions in accordance with policies and regulatory requirements.
• Handle cash and negotiable items per policies and procedures.
• Answer incoming calls per company standards.
• Explain the legal aspects of pawn and buy transactions to customers.
• Communicate effectively with coworkers and managers; contribute to a positive customer experience.
• Complete assigned training successfully.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting) as required by law.
• Ability to work with firearms and to become firearms certified.
• May assist customers outside the building or retrieve products stored in exterior storage areas.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, be team-oriented, and multi-task in a fast-paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Ability to work in multiple locations as business needs dictate.
• Flexible retail schedule, including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.

The employee commission incentive plan is proprietary. Pawnbrokers have the potential to earn 2-8% commission based on personal performance. Additional details are provided during the interview process.

Submission of your application confirms your opt-in to receive communications from the First Cash Talent Acquisition Team. First Cash Holdings, Inc. is an Equal Opportunity Employer. First Cash will provide reasonable accommodations for qualified individuals with disabilities in accordance with applicable law.