Retail Assistant Store Manager

We are currently looking for the right Retail Assistant Store Manager to join our team!

$15.00 to $17.50 per hour.

We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, which could average an additional $9.63 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned, up to seven times in a payroll cycle.
• Ability to earn unlimited commission above your hourly base rate.
• Vacation:
  Employees are granted one week of paid vacation after completing six months of active, full‑time service. Eligible employees receive an additional week after completing one year of active employment and two weeks of vacation each anniversary thereafter (if applicable), with 120 hours after five years.
• Sick/Personal:
  Eligible employees are granted 8 hours (after six months) to be used before the first anniversary and 16 hours each anniversary thereafter (years 2‑5) (if applicable), with 24 hours after five years.
• Employee discounts available to all employees on the first day of active employment.
• Tuition Reimbursement with First Cash Education (allowing up to $2,000 per year) for full‑time employees who meet program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto‑enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking an Assistant Store Manager with a minimum of six months of management/3rd key experience. Assistant Store Managers are accountable for day‑to‑day store operations and promoting a positive, productive environment. This role partners with the Store Manager to lead and develop staff, recruit and retain top talent, maximize financial goals, and manage customer relations and satisfaction. The position also analyzes financial statements, commits to the asset protection program, promotes the business, and targets new customer acquisitions.

All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

The position offers an hourly wage, plus a commission based on productivity and a bonus based on store performance. Pay will be based on location, qualifications, and experience.

• Facilitate a customer‑centric environment by engaging customers in friendly, professional manners and rapidly addressing issues.
• Monitor and assist in training Pawnbrokers so development meets prescribed standards.
• Recruit top talent through company‑prescribed channels.
• Open and close the store, count cash drawers and merchandise, and ensure all procedures are followed to protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, systems, and enterprise reports.
• Evaluate financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed company standards.
• Monitor loan qualification and buying processes to ensure loan value and integrity.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees so they understand the store’s mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Complete other related duties as assigned.

• Willing and able to perform extended duties, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Willing and able to lift or carry up to 50 pounds.
• Demonstrated ability to…