Night Stocker

Night Stocker

Department:
Grocery

FLSA Status:
Non-Exempt

Unloads product, opens containers, stocks shelves, and rotates product where necessary.

Accountable to and reports to:
District Store Director;
Store Manager;
Assistant Managers of HWH, Perishables, Store Operations, and eCommerce;
Night Stock Manager.

• Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by escorting them to the products they are looking for, securing products that are out of reach, loading or unloading heavy items, and making note of passing along customer suggestions or requests.
• Answers the telephone promptly when called upon and provides friendly helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Unloads trucks, opens containers, stocks shelves, runs overstock on risers, and rotates product.
• Monitors for miss‑picked items, reviews product outs, wrong deliveries, etc., and reports all new or different items to the scanning coordinator for input into the system.
• Organizes stock for greatest efficiency, cleans and restocks damaged items, tags the shelves with overstock in the back room and understock drawers.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines and reports to work when scheduled, on time, and works the scheduled number of hours.

• Assists in other areas of store as needed.
• Performs other job-related duties and special projects as required.

• Ability to solve practical problems with limited standardization and varying variables.
• Ability to solve arithmetic calculations involving fractions, decimals, and percentages.
• Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.

High school diploma or equivalent experience.

Six months or less of similar or related work experience.

• Must be able to physically perform very heavy work, exerting in excess of 100 pounds of force occasionally, in excess of 50 pounds of force frequently, and in excess of 20 pounds of force constantly to move objects.
• Must be able to perform activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.

This position may be exposed to dirt, noise, equipment movement hazards, chemicals/solvents, temperature extremes, and the potential for electrical shock.

Power jack, compactor, order machine, check register, forklift, scales, and Tomra machines.

Responsible for supplies, stock, and for checking the cooler.

Daily contact with community or trade/professional organizations, suppliers/vendors, and customers.

The anticipated hourly starting wage for this position is $11.50 to $14.40 depending on experience.

Information on company benefits is available at the company benefits webpage.

Employment is contingent upon the successful completion of a pre‑employment drug screen.