Store Manager - Ashland Town Center

About the Team

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. As the Store Manager, you will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

• Coach and inspire the sales team, fostering accountability for individual and store performance. Provide real‑time feedback and guidance to empower the team in achieving their KPI goals.
• Build lasting connections with fans, creating unforgettable shopping moments and driving loyalty through excellent product knowledge.
• Drive sales and exceed individual and store sales goals, building genuine connections with fans.
• Partner with the Divisional Sales Manager and Human Resources team to identify and resolve performance issues and policy violations.
• Guarantee the timely implementation of visual merchandising directives and efficient operational processes, while continuously developing talent.
• Assist in the hiring of Assistant Store Managers, Sales Leads, and Sales Associates, including seasonal and core hiring needs.
• All other duties as assigned.

• Results‑oriented leader with 3‑5 years of experience as a Store Manager in a high‑performance selling environment.
• Strong communication skills, both written and verbal, with a sense of care towards customers.
• Ability to charm and captivate an audience, connecting with people at all levels of the organization.
• Sharp business acumen paired with analytical thinking to deliver positive results.
• Talent magnet skilled in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
• Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
• Age 18 or older with proof of identity and eligibility to work.
• Flexibility for nights, weekends, holidays, standing for extended periods, lifting 50+ pounds, and timely arrival.

• Robust compensation package including base salary and bonuses.
• 401(k) plan to help secure your financial future.
• Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D insurance.
• Annual gift cards, product discounts, and a generous PTO package (Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays).
• Learning and development programs, continuous feedback, Linked In Learning, tuition reimbursement, and more.

$55,000 – $69,000 commensurate with experience

Pandora is the world’s largest jewellery brand, specialising in the design, crafting, and marketing of accessible luxury jewellery made from high‑quality materials. Each piece is created to inspire self‑expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates, ensuring a fair and equal opportunity to demonstrate competencies and skills while removing potential biases. We encourage all candidates to refrain from adding identity‑related elements such as a photo, marital status, or age.

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.

Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 owned and operated by Pandora.