Team Supervisor
Listed on 2026-07-18
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Retail
Retail & Store Manager, Customer Service Rep, Distribution/ General Warehouse, Retail Associate/ Customer Service
About the Role
As a Team Supervisor (TS), you lead the shift, ensuring the team stays on track and delivers memorable customer experiences. You drive execution, make key decisions, and keep operations running seamlessly during your shift.
Key Responsibilities- Handle customer inquiries, gather feedback, and support positive customer interactions.
- Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service.
- Provide direction, feedback, and recognition to Associates, driving productivity and performance.
- Enforce safety, security, and store policies, including crisis management protocols.
- Manage inventory, stock levels, vendor check‑ins, and cash handling procedures.
- Medical, dental, vision and mental health benefits.
- Employee Stock Ownership Plan (ESOP).
- 401(k) with matching.
- Education Assistance Program.
- Store discounts.
- Paid time off and paid parental leave.
- Additional wellness programs and benefit options.
- High School Diploma or GED equivalent.
- Must be 18+ years old with reliable transportation.
- Flexible availability to work various shifts, including weekends and holidays.
- Supervisory experience in retail, food service, or fuel industries is a plus.
- Excellent communication, problem‑solving, and relationship‑building skills.
- Opportunity to opt into a 4‑day work week.
- Hourly range: $19.00 – $25.65, with a $2.00 shift differential for hours worked between 12am‑6am.
- Wawa will provide reasonable accommodations for applicants with disabilities.
Wawa, Inc. is an equal‑opportunity employer. We maintain an environment in which Associates are treated fairly and with respect, and discrimination of any kind will not be tolerated. We recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law.
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