Front End Coach

Position Summary

Leads and develops teams effectively by teaching, training and actively listening to associates touring stores and providing feedback. Tourto Teach, communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives merchandising and company direction, introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives for example store of the community and community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved, developing and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements, managing and assisting in budgeting, forecasting and controlling expenses in designated business area to confirm they are indexed to sales, monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for the business area.

Provides supervision and development opportunities for hourly associates by hiring, training and mentoring associates, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and developing qualified associates to meet staffing needs and achieve company growth potential. Coordinates and oversees job related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.

• Respect the Individual:
  Builds high-performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected.
• Act with Integrity:
  Maintains highest standards of integrity, ethics, and compliance, supports Walmart's goal of becoming a regenerative company.
• Serve Our Customers and Members:
  Delivers results while putting the customer first, considers how where and when customers shop, applies EDLP and EDLC business models.
• Strive for Excellence:
  Displays curiosity, takes calculated risks, demonstrates courage and resilience, encourages learning from mistakes, drives continuous improvements, adopts and encourages the use of new technologies.

Annual Salary Range: $65,000.00 - $. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include regional pay zone (RPZ) based on location and complex structure based on external factors that create challenges. State Pay Differential: (applicable).

• Health benefits:
  
  medical, vision and dental coverage.
• Financial benefits:
  
  401(k), stock purchase and company-paid life insurance.
• Paid time off benefits: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Live Better U:
  Walmart-paid education benefit program for full-time and part-time associates.

• Minimum: 2 years of college OR 1 year of retail experience and 1 year supervisory experience OR 2 years general work experience and 1 year supervisory experience.
• For firearms facilities: successful completion of a firearms-specific CBC and Firearms Authorized Training.
• For ammunition facilities: current state-issued Certificate of Eligibility may be required.
• Required:
  
  Attend and successfully complete all job-required trainings and assessments.

• Bachelor of Science in Business Management and Leadership.
• Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

2203 SW Court Ave, Pendleton, OR , United States of America.

Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. Walmart and its subsidiaries are dedicated to helping customers save money and reinventing the shopping experience.