Vet Wellness Partnership Manager

Established in 2021,
Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well‑being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi‑brand and omni‑channel approach includes our own insurance carrier, insurance brands and partner brands.

Pumpkin, a subsidiary of IPH, promises uncompromising care to the cats & dogs we love unconditionally. By helping prevent future health risks and ensuring access to gold‑standard veterinary medicine and individualized support when it matters most, we aim to enable $1/2B in life‑extending and life‑saving treatment over the next five years.

The Vet Wellness Partnership Manager is a results‑oriented role crucial to Pumpkin's growth strategy. You will partner with veterinary hospitals to sell our whitelabel technology solution
, enabling them to custom‑build, launch, and manage their own sustainable pet wellness plans. Utilizing a solution‑selling approach, you will drive business development strategies, onboard new hospital partners, and leverage an entrepreneurial mindset to influence change and maximize program adoption.

This will be a hybrid position, with a requirement of 2 days a week in the Columbus, OH or New York, NY office.

• Acquire and Launch New Hospital Partners:
  Prospect warm leads and targeted veterinary hospitals, selling our whitelabel technology solution that enables them to offer customized wellness plans.
• Manage End‑to‑End Onboarding:
  Guide new partners through the implementation process, ensuring successful plan development, configuration, and launch.
• Drive Account Engagement and Growth:
  Nurture the hospital portfolio to maximize program adoption, resulting in sustained enrollment and new member subscriptions for their wellness plans.
• Own the Sales Pipeline:
  Proactively manage the full sales cycle, leveraging multi‑level stakeholder mapping (decision‑makers and champions) to achieve consistent policy and revenue growth.
• Leverage Strategic Communication:
  Utilize a strong blend of video conferencing, screen sharing, and phone presence to facilitate engaging, efficient, and successful interactions with all partners.

• 3+ years of inside sales and/or account management experience, ideally in a B2B or B2B2C environment
• Previous experience engaging with prospects at all levels of the sales funnel through virtual sales calls
• Possess a strong phone presence, utilizing active listening skills and a consultative approach to have meaningful conversations
• Adaptable and comfortable navigating change, with the ability to thrive in less established or formalized environments
• Demonstrated proficiency in closing skills, with a strong focus on securing the next meeting, action, or commitment from clients
• Experience with digital and social selling tactics to continuously engage clients and build brand awareness in the market
• Resilience and persistence in the face of challenges, with a positive, optimistic attitude
• Willing to travel for occasional trade shows, conferences or territory visits
• Bachelor’s degree in business, marketing, or a related field (or equivalent work experience)

• Experience working in a startup environment
• Experience/Familiarity with animal health/hospital sales
• Experience with Salesforce CRM

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short‑term and long‑term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company‑wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)