Broker Manager

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

• Achieve monthly Managed Care Growth targets by identifying and developing the assigned region with qualified and engaged agents, while supporting their success.
• Train engaged agents on the organization’s value proposition and ensure they can differentiate value‑based care from traditional primary care models.
• Engage in educational interventions with agents to foster collaborative relationships that support grassroots and center‑related activities.
• Identify agents aligned with our mission who are culturally competent with local demographics and neighborhoods to engage in grassroots and marketing lead‑generation opportunities in cooperation with carrier partners.
• Identify Medicare Advantage sales leaders for each carrier in counties where clinical centers serve, including agents most active during the Special Enrollment Period/Lock‑In season.
• Collaborate with regional internal growth partners to achieve growth targets by networking and coordinating events with Insurance Agents (IAs), General Agencies, Field Marketing Organization and local carrier leadership.
• Communicate, network, and negotiate with local insurance plan leaders on collaborative activities that mutually benefit both the carrier and the agent.
• Build local sales management relationships where they agree to develop and support lead‑generation in our 5‑mile radius of the centers.
• Establish and nurture relationships with key health insurance brokers, health plans and community influencers who have relationships with Medicare individuals.
• Lead regional outreach teams in other capacities as needed, such as training, CRM optimization, and special projects.
• Train Patient Relations Managers (PRMs) and Outreach Team members on how to compliantly engage, plan and collaborate with culturally competent, knowledgeable IAs to foster mutual growth in the catchment areas of health centers.
• Other duties as assigned.

• Education: Post‑secondary / high school education or specialized training is required; bachelor’s degree required, MBA preferred.
• Experience: 5–7 years of prior sales and account management experience, operating independently, managing regional travel and multiple priorities; prior broker management experience preferred, but not required; experience working on a multidisciplinary team preferred.
• Language: Bilingual Spanish preferred, but not required.
• Knowledge: Medicare & Medicaid preferred; local managed‑care knowledge and relationships preferred, but not required.
• Required Skills: Ability to travel >50% at various times of the year; ability to engage in regular evening events and activities; problem‑solving orientation and a flexible and positive attitude; neutralize, adapt and overcome external relationship issues for positive outcomes; outstanding networking and relationship‑management skills; strong communication and public speaking skills; proven history of developing partners and/or relationships leading to business growth;
  
  incredible level of organization and reliability in a matrix environment;
  Microsoft Office (Excel) and CRM (Salesforce) familiarity.

Weekly hours: 40
Time type: Full time

Pay range: $60,300.00 - $ (based on experience, education, geography and other factors). Eligible for CVS Health bonus, commission or short‑term incentive program in addition to base pay.

• Medical, dental and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources (based on eligibility)

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We anticipate the application window for this opening will close on: 12/31/2026.