Business Development Representative - Retail Accounts

Business Development Representative
- Retail Accounts at Wolt
- English

Wolt is seeking a highly motivated Business Development Representative to focus on expanding and strengthening merchant partnerships within the retail sector. This role involves identifying new business opportunities, establishing and nurturing relationships with key stakeholders, and developing tailored solutions that meet the unique needs of retail partners. The successful candidate will play a vital role in driving growth by engaging with decision-makers, negotiating partnership agreements, and supporting the onboarding process of new retail clients.

This position requires a strategic mindset, excellent communication skills, and the ability to operate effectively in a fast-paced environment. The role offers an exciting opportunity to contribute to Wolt's expansion efforts in the retail industry, working closely with regional and international teams to maximize partnership success.

• Location:
  
  Athens, Greece
• Engagement:
  Full-time
• Team:
  Sales

• Develop and manage a robust pipeline of retail partners, focusing on high-value prospects and existing clients to maximize partnership opportunities.
• Create compelling value propositions tailored to the specific needs of retail stakeholders, demonstrating how Wolt's services can enhance their business operations.
• Build and maintain strong relationships with C-level executives and decision-makers within retail organizations, ensuring ongoing engagement and satisfaction.
• Collaborate with regional and international teams to identify cross-border opportunities and ensure strategic alignment across markets.
• Conduct thorough market research to identify new partnership opportunities, analyze competitors, and stay informed about industry trends that could impact Wolt's retail expansion.
• Lead negotiations on partnership agreements, ensuring terms are favorable and aligned with company goals, while managing the relationship until the partnership is transitioned to the account management team.
• Identify and pursue new growth opportunities within the on-demand delivery and e-commerce sectors, leveraging market insights and data analytics.
• Use product knowledge and data-driven insights to develop customized acquisition strategies that support partner growth and enhance overall partnership performance.
• Provide feedback from retail partners to internal teams to improve services, offerings, and customer experience.
• Support onboarding and integration processes for new retail partners, ensuring a smooth transition and successful launch of Wolt's services.
• Monitor partnership performance metrics and work proactively to resolve issues, optimize collaboration, and maximize mutual benefits.
• Represent Wolt at industry events, conferences, and meetings to promote the company's retail partnership initiatives and expand professional networks.

• Minimum of 5 years of experience in sales, with a focus on enterprise or consultative sales, preferably within FMCG, SaaS, retail, or technology sectors.
• Bachelor's degree or higher education qualification.
• Proven track record of success in sales roles, particularly with complex negotiations and engaging with C-level executives.
• Strong understanding of enterprise decision-making processes and how to influence them effectively.
• Demonstrated ability to build a new partner portfolio from scratch and develop long-term relationships.
• Experience in consultative sales, with the ability to customize solutions based on client needs and business challenges.
• Excellent communication skills in both Greek and English, with the ability to articulate value propositions clearly and persuasively.
• Strong negotiation skills, with a focus on creating win-win agreements that benefit both parties.
• Ability to manage multiple priorities simultaneously and work efficiently in a dynamic, fast-paced environment.
• Analytical mindset with the ability to interpret data and market insights to inform sales strategies.
• Self-motivated, proactive, and results-oriented with a strong desire to achieve and exceed targets.

• Prior experience in the on-demand delivery or e-commerce markets.
• Familiarity with CRM software and data analytics tools.
• Existing network within the retail industry in Greece or broader markets.
• Knowledge of local retail market trends and consumer behavior.

• Proficiency in CRM systems and data analytics platforms.
• Excellent interpersonal and relationship-building skills.
• Strong presentation and negotiation capabilities.
• Ability to analyze market data and generate actionable insights.
• Effective communication skills in both Greek and English.

• The position offers a competitive compensation package, which includes a base salary complemented by performance-based bonuses.
• Employees will benefit from discounts on Wolt orders from partner restaurants and retail outlets, supporting a positive work-life balance.
• Private health insurance coverage is included as part of the benefits…