Parts Sales Hub Coordinator

Sells parts and helps customers solve parts problems by telephone or through electronic communication, identifies proper parts numbers, checks availability, recommends and sells parts as a service and as requested by customer; completes parts order forms, enters related information into the Data Management system.

Compensation up to $28.15 per hour.

• High school diploma or equivalent
• Technical knowledge of Caterpillar and Allied equipment preferred
• Ability to use computer terminal and learn necessary transaction codes for parts, credit and sales function
• Strong verbal, written, and interpersonal skills
• Ability to understand and carry out verbal and written instructions

• Sells parts to the customer by telephone
• Looks up part numbers, solves parts problems, checks availability, and prices parts for our customers or service department over the telephone
• Runs parts orders through our Data Management system daily, verifying all parts ordered are billed to the customer or service department
• Checks customer credit through our Data Management system and Credit Department
• Explains backorder and payment policy to customers and gives authorization to expedite parts for the customer
• Reads and comprehends parts books, NPR, IRM's, Service Mags., competitive information, etc.
• May be required to work overtime if needed
• Performs other duties as necessary and assigned