Sales & Catering Manager

Embassy Suites Lexington Green
245 Lexington Green Cir
Lexington, KY 40503, USA

Join our team as a Sales & Catering Manager at Embassy Suites Lexington Green!

Are you passionate about creating memorable events and building strong client relationships? We are seeking a talented Sales & Catering Manager
to drive catering revenue, cultivate new business, and ensure seamless event execution from initial inquiry through completion. This hands-on, client-facing role is perfect for someone who excels at both sales and service, with a knack for crafting experiences that exceed expectations.

Your Role:

As the Catering Sales Manager, you’ll be responsible for generating catering and SMERF group business and guiding clients through the planning process with professionalism and care. Your focus will be on selling, detailing, and coordinating events, ensuring every meeting, celebration, and gathering reflects our hotel’s standards of quality. Some of your key responsibilities include:

Meet or exceed assigned sales activity and revenue goals, including established expectations for prospecting, sales calls, appointments, site visits, lead generation, and booked business. Maintain consistent sales activity and accountability toward achieving monthly, quarterly, and annual revenue objectives.

Develop and maintain strong relationships with local decision makers, community leaders, businesses, organizations, associations, and other key demand generators.

Actively participate in local networking events, community organizations, industry functions, and business development opportunities to increase hotel visibility, generate qualified leads, and drive new catering and group business.

• Solicit new and existing catering and SMERF group accounts to achieve or exceed budgeted revenue.
• Conduct prospecting, make sales appointments, and actively participate in networking to generate new leads.
• Respond promptly to incoming inquiries and prepare proposals tailored to client needs.
• Conduct site tours, tastings, and client meetings to showcase hotel offerings and secure business.
• Detail event requirements including menu selections, room setup, A/V needs, timelines, and special requests.
• Create and distribute Banquet Event Orders and internal communication ensuring operational readiness.
• Partner with the Culinary, Banquets, and Events teams to ensure flawless execution and guest satisfaction.
• Forecast and track catering revenue; monitor pacing and adjust strategies as needed.
• Maximize revenue through strategic up-selling of menu enhancements, upgrades, and hotel services.
• Maintain accurate account information, trace dates, and client communication in the sales system.
• Attend daily/weekly sales meetings and participate in required M.O.D. coverage.
• Assist with promotions, sales blitzes, and client events as assigned.
• Other duties as assigned.

What We’re Looking For:

• 2+ years of sales experience required (sales and catering focus).
• Experience detailing meetings, events, or banquets preferred.
• A high school diploma or equivalent is required; a 2 to 4-year college degree is a plus.
• Strong sales skills with the ability to build rapport, present confidently, and close business.
• Must be proficient with Windows operating systems and sales/meeting planning software.
• Must have a valid driver’s license for applicable state and an acceptable MVR (Motor Vehicle Record)
• Strong organizational skills and attention to detail with the ability to manage multiple events at once.
• Delphi experience preferred.

What We’ll Do For You:

• Health Benefits – Comprehensive Medical, Dental, and Vision insurance available starting the first of the month after just 30 days. (Full-time team members)
• Holidays & Paid Time Off – Take time to relax and recharge. (For eligible…