Student Center Operations Specialist

Working Title

Posting Details
Job Title Student Center Operations Specialist
Requisition Number RE54972
Working Title
Department Name 3DH40:

Aux Services - Student Center
Work Location Lexington, KY
Grade Level 42
Salary Range $/hour
Type of Position Staff
Position Time Status Full-Time
Required Education BA
for more information about equivalencies: (Use the "Apply for this Job" box below)./equivalencies
Required Related Experience 2 yrs
Required License/Registration/Certification None
Physical Requirements Lifting, pushing, and/or pulling objects up to and possibly over 25 lbs. Standing or walking carrying objects up to 25 lbs;
Repetitive motion. Work is performed in assigned areas and may occasionally include exposure to weather and elements. Standing for long periods of time.
Shift Sunday-Wednesday 2:00 PM to 1:00 AM (40 hours/week); additional hours may be needed to meet departmental needs
Job Summary The University of Kentucky is seeking a Student Center Operations Specialist to support evening and weekend operations of the Gatton Student Center and The 90. This position helps ensure safe, welcoming, and efficient facility operations by maintaining a visible presence throughout the buildings, supporting special events, monitoring building conditions, and assisting with daily operational needs.
The specialist serves as a key resource for students, guests, and campus partners by providing exceptional customer service, responding to operational concerns, and helping maintain secure, well-functioning facilities. This role also supports student staff operations, facility access, and administrative processes that contribute to an outstanding campus experience.
What You Will Do

• Maintain a visible presence throughout the Gatton Student Center and The 90.
• Assist with building openings and closures to ensure facilities are safe, secure, and ready for use.
• Monitor facility conditions, report maintenance concerns, and communicate security or safety issues to the appropriate personnel.
• Manage access control systems and assist with building security procedures.
• Provide guest service desk coverage as needed, delivering exceptional customer service to students, visitors, and campus partners.
• Support student employee operations by assisting with scheduling and related administrative tasks.
• Oversee the lost and found process, ensuring items are properly documented and managed.

• Strong customer service and interpersonal skills with the ability to interact professionally with a diverse campus community.
• Excellent organizational skills and the ability to manage multiple responsibilities in a fast-paced environment.
• Sound judgment and problem-solving skills with the ability to respond effectively to operational and facility concerns.
• Strong attention to detail
• Ability to work independently while collaborating effectively with colleagues and campus partners.
• Experience with facility operations, building security, or related customer service environments is preferred.

• Meaningful impact:
  Help create a safe, welcoming, and engaging environment for students, staff, and visitors.
• Dynamic work environment:
  Every shift brings new opportunities to support facility operations, solve problems, and enhance the student experience.
• Professional growth:
  Gain valuable experience in facility operations, customer service, and university administration.
• Variety and responsibility:
  Play an essential role in maintaining the daily operations of two of the university’s busiest student facilities.
• Comprehensive benefits:
  Enjoy competitive pay, outstanding benefits, and opportunities for professional development and career growth at the University of Kentucky.