Team Member, Social Work

We currently have two Lexington locations. Team members may be scheduled at either location based on business needs and availability.

• Front Desk Associate
• Water Safety Instructor
• Water Watcher

• Pay starting at $15/hour
• Preferred Languages (bilingual/multilingual):
  Spanish, Arabic, Somali, Swahili, French, Vietnamese, Chinese, or other languages commonly spoken in Lexington. Bilingual candidates who are able to communicate fluently with customers in English and one of these languages may be eligible for a $1.00/hour language differential
• Paid on‑the‑job training
• Break room stocked with drinks, food, and snacks
• Monthly employee events

• Must love working with people and children and support our mission of drowning prevention in the community.
• Minimum age of 16 with at least a high school education.
• Must be able to consistently work at least two shifts per week (minimum 3 hours per shift).
• Uphold Water School Core Values:
• Affirm each other’s strengths and protect each other’s weaknesses.
• Treat others the way you desire to be treated.
• Extend grace to those who can be taught.
• Seek first to understand others before trying to be understood.
• Choose relationships over profits.
• Think outside the box; always question the status‑quo.
• Praise in public; correct in private.
• Must have a strong work ethic and high energy.
• Must have a willingness to learn new skills and continuously grow and improve.

• Uphold excellent customer service by communicating effectively with potential and existing customers while building relationships with families.
• Provide detailed information about our facility, swim program, mission, and core values to all potential and existing customers.
• Become comfortable navigating our point-of-sale and customer relationship management platforms.
• Ensure facility safety and cleanliness.
• Handle customer concerns gracefully, using customer-focused principles in every interaction.
• Attend monthly in‑service trainings.

• Make safety the number one priority when teaching or water watching.
• Learn and maintain curriculum standards and lesson quality.
• Effectively communicate with parents regarding student progression.
• Check pool chemicals and ensure safe water quality.
• Appropriately receive and apply regular feedback through assessments.
• Attend monthly in‑service trainings.