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Front Desk Concierge

Job in Lexington, Middlesex County, Massachusetts, 02173, USA
Listing for: Epoch Senior Living
Full Time, Part Time position
Listed on 2026-07-06
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Front Desk/Receptionist
Salary/Wage Range or Industry Benchmark: 20 USD Hourly USD 20.00 HOUR
Job Description & How to Apply Below

Come thrive with us at our exquisite Senior Living Community, Waterstone of Lexington! We are NOW HIRING a Front Desk Concierge/Receptionist at our extraordinary senior living community!

PART-TIME, 7am-3pm every other weekend

Working at EPOCH Senior Living is rewarding and purposeful. Do you want to thrive in an upbeat, fun, and friendly work culture that inspires care for seniors? We honor the lives of the generation before us and believe success comes from hiring talented, dedicated, and knowledgeable individuals who share our mission.

Our teams are close-knit, working together across our premier senior living communities throughout the Northeast to deliver exceptional care for residents.

At EPOCH Senior Living, we foster creativity, value employees, and ensure residents and staff feel connected like family.

Why Choose EPOCH Senior Living?

We offer competitive pay and a generous benefits package for full-time team members beginning the month after hire, plus benefits for part-time workers. Work/life balance is encouraged with paid time off, sick time, 7 paid holidays, and 3 floating personal holidays per calendar year.

Full‑Time Benefits Package
  • Medical Plans and Dental Plans with Blue Cross Blue Shield
  • Vision Plan
  • Flexible Spending Accounts
  • 401(K) Auto Enrollment through Fidelity after 30 days with a discretionary company match
  • $50,000 Life Insurance Policy
  • VOYA Voluntary Benefits Critical Illness and Accident
  • Verizon Cell phone Discount
  • Wishbone Pet Insurance Discount
  • Training and Growth Opportunities
  • Tuition/Certification Reimbursement with Annual Amount of $500. English Language Classes Applicable
  • Free Parking
  • $1,500 Refer a Friend Bonus Incentive
Responsibilities
  • The front desk reception is responsible for answering phones, greeting visitors, and performing administrative duties.
  • The front desk concierge works with families and serves as liaison between department managers.
Qualifications
  • Must be pleasant, able to work well with others, and possess some office experience.
  • Must be outgoing, personable, a good communicator, courteous, and have excellent customer‑service skills.
  • Computer and phone experience required.
  • Experience in a Senior Living or Assisted Living community is helpful.

You may contact Jessica Kennedy, Corporate Recruitment Manager at  for any questions.

Waterstone of Lexington

55 Watertown St

Lexington, MA 02421

Pay rate: $20.00 per hour

Walk-In’s Welcome!

About EPOCH Senior Living:
Founded in 1997, EPOCH Senior Living operates a network of premier communities throughout the Northeast. With eleven locations, Bridges by EPOCH is New England’s largest stand‑alone memory care assisted living provider. We offer a range of living options, including independent living, assisted living, and memory care, supporting seniors 62 and over with a luxury experience.

We are an equal opportunity employer and prohibit discrimination or harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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