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Tour Lead: Guides, Outreach & Tours

Job in Lexington, Middlesex County, Massachusetts, 02173, USA
Listing for: Town of Lexington
Full Time position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
    Travel Industry, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 52000 - 72000 USD Yearly USD 52000.00 72000.00 YEAR
Job Description & How to Apply Below
Position: Tour Experience Lead: Guides, Outreach & Tours

Town of Lexington is seeking a Tour Services Coordinator in the Land Use, Housing & Development Department to promote Lexington's tour programs to local, national, and international hospitality communities. The role collaborates with the Tour Guide team on training, scheduling and script creation, while building contracts, negotiating rates, and expanding Lexington's charter and trolley tours.

This municipal role requires strong communication, organization, and customer service skills to deliver

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