PAMA Technology Lead

PAMA Technology Lead

Job Location: Lexington, MA

Position Type: Full time

Takeda Pharmaceuticals USA, Inc. is seeking a PAMA Technology Lead to design, configure, and implement Salesforce Service Cloud, Health Cloud, Life Sciences Cloud, and Data Cloud solutions in alignment with business and healthcare requirements.

Responsibilities include:

• Design, configure, and implement Salesforce Service, Health, Life Sciences, and Data Cloud solutions aligned with business & healthcare requirements.
• Architect and manage multi‑cloud Salesforce environments, develop Apex, Lightning Components, APIs, and Mule Soft integrations, ensuring scalability, security, and compliance with HIPAA and GDPR.
• Lead integration and data migration activities by modeling data, orchestrating flows with Mule Soft and Informatica, and connecting Salesforce with external systems including EHR, EMR, HL7, and FHIR.
• Manage release and deployment processes using Dev Ops practices with Copado, Git, and CI/CD pipelines across multiple environments.
• Apply Agile, SAFe, and SDLC methodologies in project delivery, including planning, testing, deployment, and iterative enhancements.
• Analyze business requirements and configure Salesforce workflows for case management, benefit verification, patient services, and call center operations to improve efficiency and service quality.
• Monitor and evaluate patient service and operational metrics to identify process improvements and implement automation and AI‑driven solutions within Salesforce.
• Prepare and maintain technical documentation such as architecture diagrams, sequence flows, interface specifications, and deployment procedures.
• Lead cross‑functional teams of developers, administrators, and analysts, conduct code reviews, mentor junior staff, and support user acceptance testing to ensure delivery of quality solutions.
• Define Salesforce architecture roadmaps, enforce governance and compliance protocols, and recommend system enhancements to support long‑term scalability and continuous improvement.

• Bachelor’s degree in Engineering or related field, plus 7 years of related experience.
• Certified Salesforce System and Application Architect with a minimum of 8 years of experience, capable of architecting multi‑cloud environments, managing security and data models, and building integrations using Apex, Lightning, APIs (REST, SOAP, FHIR), and middleware platforms such as Mule Soft and Informatica.
• Experience orchestrating data flows, performing legacy system modernization and Health Cloud data migrations, and integrating Salesforce with healthcare systems (EHR, EMR, HL7).
• Ability to transform legacy data into scalable, compliant, and accurate datasets while ensuring regulatory compliance (HIPAA/GDPR) and reliable representation in test and production environments.
• Lead cross‑functional teams, mentor staff, and execute end‑to‑end Salesforce implementations.
• Engage stakeholders, define architecture roadmaps, evaluate emerging technologies including Gen AI and Data Analytics, and align solutions with business and healthcare objectives.
• Manage Dev Ops, deployment, and release processes using Copado, Git, and CI/CD pipelines; lead release management across multiple environments, maintain system governance, and ensure scalability and resilience of enterprise solutions.

• Short‑term and/or long‑term incentives.
• Medical, dental, and vision insurance.
• 401(k) plan with company match.
• Short‑term and long‑term disability coverage.
• Basic life insurance.
• Tuition reimbursement program.
• Paid volunteer time off.
• Company holidays.
• Well‑being benefits.
• Up to 80 hours of sick time per calendar year.
• Up to 120 hours of paid vacation for new hires.

Full Time. $180,000 - $290,169 per year.

Qualified applicants can apply at  Please reference job #R0174701. EOE

Any individual may provide documentary evidence bearing on this application, with information on available workers and information on wages and working conditions, to the Certifying Officer, U.S. Department of Labor, Employment and Training Administration, Office of Foreign Labor Certification, 200 Constitution Avenue, NW, Room N-5311, Washington, DC 20210.