Editor​/Writer

Communications Coordinator

Hybrid but must be within 100 miles from Lexington, MA. Onsite work required 2 days per week with the remaining time remote.

Interim or Active Secret Clearance required. Must be U.S. Citizen.

Aquila Technology is seeking a Communications Coordinator to support one of the country’s premier defense research organizations. The Human Resources department is looking for a detail-oriented and highly organized professional to work closely with the Communications and Change Management team. This role will support a range of internal communications and knowledge management initiatives across HR programs.

• Bachelor’s Degree
• 3 years of experience developing communication plans (internal and external)
• 3-5 years of experience gathering and synthesizing information to develop process maps, workflows & documentation
• 3 years of experience with Social Media/Job Boards
• 3 years of experience authoring and driving communication plans
• 3 years of experience creating integrated communication plans across work streams
• 3 years of experience creating standardized communication templates, branding, and toolsets
• Detail-oriented
• Good judgment in allocating time to multiple projects
• Presentation, verbal and written communication skills
• Time management
• Ability to work well independently as well as with a team
• 3 years of experience with Adobe Creative Suite (Illustrator, Photoshop, InDesign)
• 3 years of experience with Service Now HRSD
• 3 years of experience with Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook)
• 3 years of experience creating and maintaining content on web pages and wikis
• 3-5 years of experience in communications, technical writing or knowledge management

• Experience with SharePoint Online features

• Draft, edit, schedule, post and maintain content on HR-related communication channels – including internal/external webpages, SharePoint sites, newsletters and print materials
• Review and edit communications to ensure quality and alignment with department’s mission and goals
• Create and maintain knowledge base articles within the Service Now platform to improve employee self‑service and enhance the overall employee experience
• Partner with HR subject‑matter experts to gather information and document HR procedures and workflows
• Regularly review and update existing content to improve usability, readability, and searchability within the platform
• Track content lifecycle activities including periodic reviews, approvals and archival process
• Ensure all documentation is accurate, consistent and aligned with organizational standards and branding
• Support ad hoc HR communications projects as needed
• Collaborate cross‑functionally with HR, IT, communications and other stakeholders to ensure successful project execution

• Bachelor’s degree in English, Communications or related field
• 3+ years of related experience in communications, technical writing or knowledge management
• Demonstrated excellent written, visual and oral communication skills
• Ability to convey information effectively and in an inclusive, accessible and clear way
• Experience with gathering and synthesizing information to develop process maps, workflows and related documentation
• Highly organized, able to multitask and handle several projects simultaneously
• Excellent time management and organizational skills and ability to meet deadlines
• Attention to detail and accuracy
• Proficiency using Microsoft Office products (Word, Excel, PowerPoint), Adobe Creative Suite (Photoshop, InDesign, Illustrator) and social media (Linked In, Glassdoor)
• Experience using Knowledge Base component of Service Now
• Ability to work both independently and as part of a team

• Share Point

Aquila team members experience the opportunity to be part of a fast‑paced, customer‑focused, and technically innovative work environment. Aquila strives to deliver the best of the best in technical services to our customers. Candidates that possess a love for technical challenges, a desire to constantly learn, and the desire to establish themselves as critical players within a team will enjoy calling…