Field Technician

Field Technician

Clearance Level: Must be able to obtain an Active Secret Clearance - Must be US Citizen

Aquila Technology is seeking a Field Technician to join our team in supporting one of the country’s premier defense research organizations. The Field Technician will work with an interactive, on-demand parallel computing system that uses large computing clusters to enable researchers to augment the power of desktop systems to process large sets of sensor data, create high‑fidelity simulations, and develop entirely new algorithms.

The group requires this position to help maintain and support the supercomputing hardware in our Lexington and Holyoke data centers.

• 1 year Configure, troubleshoot, and maintain desktop and server‑grade hardware
• 1 year General Hardware
• 1 year Diagnose and Troubleshoot Issues
• 1 year Technical and Desktop Support
• 1 year UNIX platform, OSX, Cisco IOS

• Degree Level: Bachelor’s Degree
• Hardware
• 1G - 100G ethernet protocol realization
• Experience with optical communications hardware
• Hardware Accelerators
• Hardware:
  Intel/AMD, Cisco, Sun/Oracle, Dell, Apple, EMC, Net App

• Troubleshoot server hardware issues as related to RAM, Hard Drives, Processors, System boards, Power supplies, Network cards etc.
• Familiarity with Dell, HPE, or other commercial enterprise IT equipment
• Experience with iDrac, ilo, Bios, raid config, PXE, remote access
• Proficiency with the installation and repair of servers, switches, PDU's and vendor RMA work flows
• Install new server hardware or other equipment by racking, cabling, and labeling equipment
• Experience working in a Data Center or Understanding of Data Center fundamentals
• Basic proficiency in Linux/Windows/MAC

• High school diploma or GED certificate, an associate or bachelor’s degree in IT
• Server+ Certification or other technical certifications

• 1+ years of technical experience in the industry
• Reliable transportation – travel 60% to Holyoke, MA

Employee benefits include:

• PTO: 15 days (vacation/sick), 10 paid holidays (New Year’s, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas), 4 floating holidays prorated based on hire date.
• Volunteer Days: 1.5 paid days (12 hours) for approved volunteer work.
• Maternity/Paternity Leave:
  One week paid after 1 year of full‑time employment.
• Tuition & Training Reimbursement:
  Up to $5,000 annually for approved, job‑related courses after 6 months of employment; requires a grade of B or better.
• 401(k) with Fidelity:
  Eligible to participate after 90 days; company match of $1 per $1 up to 3% of contribution, then 0.5$ per $1 for 4th‑5th percentages; fully vested day one.
• Cell Phone & Internet Reimbursement:
  Up to $150 monthly for work‑related devices; eligibility requires working remote 2 days a week or more.
• Buy Your Own Device (BYOD):
  Reimbursement up to $1,500 every 3 years for electronic equipment; requires 6 months employment.

Will begin with initial telephone screen; advance to video conference and may consist of panel interview.

Hybrid. Assignments may be a combination of on‑site and remote place of performance.

We are an Equal Opportunity Employer