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Associate Tech Support Engineer — Fast-Paced Global
Job in
Lexington, Middlesex County, Massachusetts, 02173, USA
Listed on 2026-08-27
Listing for:
Mimecast Limited
Full Time
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Mimecast Limited in Lexington, MA is seeking an Associate Technical Support Engineer for a hybrid role. You will provide first-line technical support to customers, troubleshoot by phone and email, and document solutions in a ticketing system.
Ideal candidates have customer-focused experience, strong communication, and a proactive, detail-oriented approach to problem‑solving. This role emphasizes teamwork, continuous learning, and professional customer service.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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