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Senior Customer Analytics & Operations Lead
Job in
Lexington, Middlesex County, Massachusetts, 02173, USA
Listed on 2026-08-31
Listing for:
Mimecast North America, Inc.
Full Time
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
Data Analyst, Business Intelligence
Job Description & How to Apply Below
Mimecast North America, Inc. in Lexington, MA is hiring a Senior Customer Operations Data Analyst to own performance metrics across Support, Professional Services, Customer Success, and Renewals.
You will design dashboards, analyze usage and financial data, and surface risks, partnering with CxD leaders and the AI team to measure the impact of AI-driven tools. You will validate data from Salesforce, Gainsight, Zendesk, Service Now, and Snowflake, automate reporting, and deliver actionable
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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