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SaaS SMB Account Manager Retention
Job in
Lexington, Middlesex County, Massachusetts, 02173, USA
Listed on 2026-07-25
Listing for:
Mimecast Limited
Full Time
position Listed on 2026-07-25
Job specializations:
-
Sales
Account Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Mimecast Limited in Lexington, MA, seeks an SMB Renewals Account Manager to own renewal outcomes for a high-volume SMB book. You’ll manage renewal, retention, and expansion conversations, spot risk early, and move deals through the pipeline with a relationship-first mindset.
You’ll collaborate with Customer Success, Support, and channel partners, keep CRM data accurate, and leverage usage data to tailor renewal outreach.
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