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SMB Renewal Strategist: Retention & Growth
Job in
Lexington, Middlesex County, Massachusetts, 02173, USA
Listed on 2026-07-30
Listing for:
Mimecast North America, Inc.
Full Time
position Listed on 2026-07-30
Job specializations:
-
Sales
Account Manager
Job Description & How to Apply Below
Mimecast North America, Inc. is seeking an SMB Renewals Account Manager to own the end-to-end renewal process for a high-volume SMB book.
You will drive on-time renewals, retention, and account expansion opportunities while prioritizing risk through a disciplined, data-driven pipeline. You will handle pricing negotiations, partner with Customer Success and Support to mitigate churn, and coordinate renewal execution with channel partners when applicable, maintaining accurate CRM and forecast data
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