Client Systems Administrator

Client Systems Administrator

Central Community College provides an awesome benefit package to full-time employees!

• No employee premiums for Health/Dental Insurance; CCC pays 100% of the premium cost regardless of elected coverage level.
• Retirement contribution from CCC 9% (staff) and up to 10% (faculty).
• Staff:
  Vacation accrual of 1.5 days/month and paid holidays, including a week long winter break.
• Faculty: 175 day contract.

Position Summary Information

Job Title
- Client Systems Administrator

Campus
- Grand Island

Full-time or Part-time? - Full Time

Department
- Information Technology

Classification
- Hourly

Exempt / Non Exempt Status
- Non-Exempt

Grant Funded
- No

Degree Required
- Associate

Degree Preferred
- Bachelor

Experience Required - 3 - 5

Estimated Hours per Week - 40

Salary

Posting Number - P01706

Qualifications Required
- Associate's Degree

General Summary
- Responsible for college wide end-user Information Technology Systems, resources and services. Responsible for effective provisioning, installation, configuration, operation and maintenance of Client Systems hardware, software, services, peripherals and related infrastructure technologies. Responsible for imaging, troubleshooting, replacing and aligning client needs to the computer equipment, audio and video equipment. Responsible for business and instruction software, Operating Systems modification, creation, maintenance, installation and support and creation of virtual desktops and pools.

Responsible for Live Video Classrooms, Live Video Classrooms software and equipment. Responsible for inventory tracking, computer and media equipment wiring and creating and maintaining hardware/software/security/configuration standards. Responsible for providing level 2 and 3 technical services and support for the college IT and audio video needs. The Information Technology Systems Administrator also follows current ITSM/ITIL framework and processes. Individual will perform duties and responsibilities in accordance with college policies and procedures.

The above is intended to describe the general content of the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. In no way does this job description constitute a contract, implied or otherwise.

Essential Functions

1. Responsible for and administers installing, updating, patching, troubleshooting, repairing and replacing end-user technologies at the Learning Centers/Off-site locations (Kearney, Lexington, Holdrege, Ord, E-Ships and Hubs) for college software and equipment. This includes repairing, configuring, troubleshooting physical and virtual computing devices, projectors, microphones, televisions, digital signage, photo identification software and equipment, telepresence equipment, monitors, media input switching technology, instructional teaching and testing software and equipment and computer/media cabling.

2. Responsible for creating and maintaining proper documentation within an electronic inventory solution of CCC end-user technology systems and assigned/unassigned IT equipment for the College Wide Service Area.

3. Responsible for and manages College-wide work orders assigned to the Information Technology Systems Team.

4. Responsible for, operates, maintains and repairs cable television distribution system, local satellite receiving systems and College-wide video teleconferencing systems.

5. Collaborates and works with Service Center employees and work studies assigned to the ITS department. This may include training on IT software and equipment, answering IT support questions, completing IT work orders or training support personnel on functions 1 through 4.

6. Responsible for and administers the testing, setup and operation of recording technology equipment required for special events and requests.

7. Responsible for the administration of Operating System Deployment (OSD), Hardware Independent Imaging (HII), OS Provisioning Sequences and Software Distribution Package tasks, including creating basic or specialized images, capturing images, prepping images for deployment, providing device specific driver packages, creating…