College Admissions Specialist

Be part of something big.

Davidson-Davie Community College is an award-winning institution that is committed to student learning and success, as well as the economic growth of the communities we serve. Our goal is to identify individuals who will assist in our mission, so that everyone has the opportunity to succeed at Davidson-Davie Community College.

Our benefits and other resources make it possible to excel both professionally and personally. We are a dynamic community that supports and celebrates the success of our students, faculty and staff. The future is here!

The College Admissions Specialist (CAS) plays a critical role in creating a welcoming, accessible, and coordinated One Front Door enrollment experience for prospective and newly admitted students. Reporting to the Senior Director of Enrollment Strategy & Services, the College Admissions Specialist serves as an initial point of contact and enrollment navigator for individuals exploring Curriculum, Continuing Education, and College & Career Readiness opportunities at Davidson-Davie Community College.

College Admissions Specialists engage, support, and communicate with students throughout the inquiry, application, admission, and enrollment process. The position provides general enrollment information, assists students with completing required processes, identifies barriers that may prevent students from moving forward, and connects students to the appropriate College department through timely and effective warm handoffs.

Key responsibilities include providing exemplary customer service; explaining College enrollment procedures and services; supporting students through the North Carolina Residency Determination Service process; processing admissions applications and enrollment documents; providing technical assistance with enrollment-related systems; and documenting student interactions and progress in the College’s customer relationship management system.

• Maintain current knowledge of the College’s enrollment processes, programs, services, and student pathways, including Curriculum, Continuing Education, and College & Career Readiness opportunities.
• Serve as a One Front Door enrollment resource by helping prospective and newly admitted students understand their options, identify the appropriate pathway, and determine their next steps.
• Provide accurate general information regarding admissions, financial aid, residency determination, student records, registration, orientation, academic programs, continuing education offerings, and available student support services.
• Assist students with accessing and completing the College’s One Application and other enrollment-related forms and processes.
• Support Continuing Education and College & Career Readiness students who enter through an approved Fast Track process without requiring them to return to the One Application unnecessarily.
• Collect, review, process, and accurately enter student applications, transcripts, test scores, residency information, and other enrollment documents in the appropriate College systems.
• Review applications and enrollment records for completeness, identify missing information or barriers, communicate required next steps to students, and elevate complex issues to the appropriate department.
• Assist students in navigating the North Carolina Residency Determination Service process while referring residency classifications, appeals, and other specialized matters to the appropriate resource.
• Provide technical assistance to students using enrollment-related technology, including the College application, student portals, document-upload tools, and other approved systems.
• Use Slate and other College systems to document…