Facilities Technician

Facilities Technician (Project Management)

Position Description

Primary Function:
Support campus needs in facility maintenance, cleaning services, and landscaping by proactively identifying issues, completing repairs efficiently, coordinating with vendors, and ensuring a safe, functional, and well‑maintained environment across all Hospice of Davidson properties.

Supervision:
Director of People & Facility Operations

Training:
Orientation to Hospice, Home Health, and In‑Patient services and any other training that may be necessary to complete the assigned duties.

• High School Diploma and a minimum of two years of technical school or work experience in one or more of the following fields preferred:
  Electrical, HVAC or Plumbing.
• Experience in commercial or facility maintenance preferred.
• Working knowledge of the agency, OSHA, state facility regulations and standards.
• Basic knowledge of safety and precautions when operating equipment.
• Ability to recognize and respond appropriately to emergency and crisis situations.
• Basic knowledge of power tools and equipment usage.
• Ability to prioritize, organize, multitask, and carry out various projects in a timely manner.
• Ability to work independently, assess facility needs, make decisions, and demonstrate initiative in identifying maintenance issues before they become concerns.
• Team‑player with the ability to communicate with all levels of staff, patient/families, and service contractors; maintain professional and timely communication with outside vendors and service contractors.
• Good interpersonal and written/verbal communication skills with the ability to document work performed and provide updates to leadership in a timely manner.
• Regular, reliable attendance is essential.
• Must be current in health requirements of North Carolina and Hospice of Davidson County.
• Maintain current North Carolina driver’s license.
• Strong organizational skills with the ability to manage multiple tasks, track progress, and follow tasks through to completion.

• Support general repairs and maintenance of the building structures, facility grounds, and equipment, which may include HVAC, electrical, and plumbing.
• Conduct routine walkthroughs to identify and report maintenance needs.
• Responsible for cosmetic maintenance improvements which include, but are not limited to: repairing sheet rock, puttying, sanding and painting.
• Assist staff, patients, and families with moving furniture, adjusting beds, wheelchairs or resolving any maintenance and housekeeping questions and concerns.
• Maintain the buildings’ accessibility, appearance, and functionality through proactive inspection and follow‑through on noted issues.
• Must be accessible by phone after working hours for maintenance questions and available for on‑call services for emergency crisis.
• Assemble furniture and furniture placement.
• Set up and break down tables, chairs, and equipment for meetings and events; assist with setting up and breaking down for events; available for nights and weekend duty when necessary.
• Consult with immediate supervisor as issues and concerns arise while independently managing assigned responsibilities; provide status updates on open work orders or outstanding tasks.
• Maintain a safe and clean work area. Attend OSHA training classes and continuously review facilities for safety concerns. Document identified hazards and track their resolution.
• Perform other duties as assigned or special projects as requested by the Leadership Team.
• Perform job duties in accordance with all Hospice policies, procedures, and professional and community standards.
• Must be a resident of Davidson County and reside within a limited distance to ensure responsiveness for on‑call responsibilities.
• Abide by the Hospice Professional Code of Conduct.
• Coordinate with external vendors and service contractors for repairs, inspections, and contracted work; ensure work is completed to agency standards, follow up on outstanding issues and communicate updates to the supervisor.
• Maintain an ongoing log of preventative maintenance tasks, completed work, pending repairs, and vendor activities to support accountability and timely follow‑through.
• Monitor and…