Retail Customer Experience Leader
Job in
Lexington, Davidson County, North Carolina, 27292, USA
Listed on 2026-08-22
Listing for:
PetSmart
Full Time
position Listed on 2026-08-22
Job specializations:
-
Retail
Retail Associate/ Customer Service, Retail & Store Manager
Job Description & How to Apply Below
Pet Smart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service while upholding the company’s vision and values. This role drives customer loyalty and promotions, engaging with customers in-store to meet targeted results, and sharing responsibility for safety, cleanliness, and associate engagement.
The position emphasizes leading teams, managing daily tasks, and collaborating with store leadership to ensure a top-notch pet-parent experience.
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