Administrative Assistant (Dentistry and Veterinary Medical Examiners

Job Responsibilities

Come join our team at the Department of Labor, Licensing and Regulation (LLR) where you will experience work-life balance, great benefits, and an exciting career that supports the Agency's mission to make South Carolina a safe place to work and live.

Responsibilities

• You will perform a variety of technical and specialized professional and administrative duties for the Boards of Dentistry and Veterinary Medical Examiners.
• You will serve as a team lead for assigned Dentistry categories and process applications, utilizing applicable databases and software.
• You will respond to customer inquiries received through walk-ins, telephone calls, e-mails, and other methods providing timely and accurate responses to the assigned boards/panels regarding licensure, continuing education requirements and processes.
• You will communicate with examination providers to record scores and assist with resolving problems and questions.
• You will serve as the lead for preparing and completing the Dentistry Board's continuing education audit.
• You will assist in compiling board hearing documents and assist with the preparation and coordination of meetings.
• You will perform a variety of other administrative and technical functions such as processing mail, ensuring compliance with retention schedules, assisting with policies and procedures, preparing routine correspondence, assisting with reports, assisting with updating applicable websites, and providing back-up support for other staff.

Minimum Qualifications

• A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience.

Preferred Qualifications

• A high school diploma and four (4) years of experience that is directly related to the area of employment.
• Strong customer service skills and experience performing administrative functions.
• Knowledge of relevant laws, regulations, policies, and organizational functions of the applicable boards.
• Considerable data entry and research skills.
• Considerable knowledge and skill in the use of office equipment, computers, and computer software programs.
• Ability to communicate effectively, both orally and in writing.
• Ability to effectively plan and organize work activities and prioritize tasks.
• Ability to exercise judgment and discretion in interpreting and applying policies and procedures.

Other Requirements

• Position works in an office environment with extended periods of sitting and standing.
• May require occasional work outside of normal office hours.
• May be required to lift, carry, move and/or position objects weighing up to 25 lbs.
• Daily filing, data entry, telephone and computer use.

Benefits Offered

• Health, dental, vision, long term disability, and life insurance for employee, spouse, and children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs