NA Customer Service Leader Operations
Job in
Lexington, Lexington County, South Carolina, 29071, USA
Listed on 2026-07-14
Listing for:
Apex Tool Group
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Bilingual -
Management
Client Relationship Management
Job Description & How to Apply Below
Apex Tool Group is seeking a Manager, NAPT Customer Service in Lexington, SC to lead the North American Power Tools customer service team and drive a responsive and accurate order-to-cash experience. You will oversee the Customer Service Supervisor and CSR team, shaping service delivery via KPIs, escalations, and continuous improvement.
Collaborating with Sales, Operations, Finance, IT, and Product Management, you will implement changes, mentor staff, and ensure a high standard of customer
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