Invoice Support Account Specialist
Job in
Lexington, Lexington County, South Carolina, 29071, USA
Listed on 2026-08-28
Listing for:
sefl
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator -
Administrative/Clerical
Office Administrator/ Coordinator
Job Description & How to Apply Below
As an Invoice Support Account Specialist 1, you will be responsible for managing and resolving incoming phone calls and emails from the Company's customers, which may arise from requests, disputes or complaints. Also responsible for working to resolve customer issues.
Responsibilities- Handle incoming calls to resolution.
- Document and forward calls needing additional support to the appropriate associate.
- Manage emails, correspondence, phone calls, etc. from customers regarding invoice support issues.
- Manage personal SEFL email inbox and the Invoice Support team's email inbox.
- Image all documentation into the Company's imaging system.
- Correspond with collection agencies via email.
- Send documentation to customers upon request.
- Interact with the Credit and Collections teams on a daily basis.
- Also interact with the Traffic Department and Service Centers as needed.
For this role, you will need to have a High School Diploma or GED. We prefer that you have previous data entry and customer service experience.
ScheduleWork Shift First Shift
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