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Senior Customer Insights & Ops Data Analyst

Job in Lexington, Rockbridge County, Virginia, 24450, USA
Listing for: Mimecast
Full Time position
Listed on 2026-09-09
Job specializations:
  • IT/Tech
    Data Analyst, Business Intelligence
  • Business
    Data Analyst, Business Intelligence
Salary/Wage Range or Industry Benchmark: 124000 - 186000 USD Yearly USD 124000.00 186000.00 YEAR
Job Description & How to Apply Below

Mimecast is seeking a Senior Customer Operations Data Analyst to serve as the analytical backbone of the CxD organization. This hybrid role is based in Lexington, MA and owns dashboards, metrics, and risk assessment across Support, Professional Services, Customer Success, and Renewals.

You will partner with CxD leaders and the corporate AI team to define success measures, validate data from Salesforce, Gainsight, Zendesk, and Snowflake, and deliver timely analyses.

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Position Requirements
10+ Years work experience
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