Loading Dock Coordinator

The Opportunity:

In this role, you will report to the Site Manager and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Lexington, MA

Shift: First Shift

Hourly pay range : $26.00 - $28.00

Benefits:

Health & Wellness

• Comprehensive Medical, Dental, and Vision coverage
• Wellness programs
• Eligible for medical coverage starting Day 1

Time Off

• Paid Time Off (PTO)
• Company-paid holidays
• Choice holidays

Financial Well-Being

• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Commuter benefits
• 401(k) retirement plan
• Tuition assistance
• Employee Stock Purchase Plan discount

What we’re looking for

Experience

• Minimum of 2 years of experience in shipping and receiving, loading dock operations, logistics, inventory management, warehouse operations, or supply chain support.
• Experience coordinating deliveries and working with transportation carriers.
• Experience in a laboratory, pharmaceutical, biotech, manufacturing, or regulated environment preferred.

Technical Skills

• Proficiency with Microsoft Office, including Outlook and Excel.
• Experience utilizing inventory management or ERP systems (SAP, Oracle, or equivalent).
• Experience with barcode scanning technology and handheld devices.
• Familiarity with Microsoft Teams preferred.

Skills & Competencies

• Strong organizational and multitasking abilities.
• Excellent customer service and communication skills.
• Strong attention to detail and accuracy.
• Ability to problem-solve and manage competing priorities.
• Ability to work independently and as part of a team.

PREFERRED QUALIFICATIONS

• Experience in a GMP-regulated environment.
• Experience handling hazardous or temperature-controlled materials.
• Knowledge of inventory management and warehouse best practices.
• Forklift or pallet jack experience.
• Lean, Six Sigma, or continuous improvement experience.
• Knowledge of shipping regulations and carrier requirements.

How you will thrive and create an impact

Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:

Loading Dock & Logistics Coordination

• Coordinate daily loading dock operations and shipment schedules.
• Serve as the primary point of contact for inbound and outbound deliveries.
• Receive, inspect, and process shipments from multiple carriers and vendors.
• Verify shipment contents against purchase orders, packing slips, and receiving documentation.
• Coordinate dock appointments and manage carrier arrivals and departures.
• Prioritize deliveries based on business needs and operational requirements.
• Track incoming and outgoing shipments and maintain accurate records.
• Communicate shipment status and delivery updates to customers and internal stakeholders.
• Escalate delivery issues, delays, and transportation concerns as needed.

Shipping, Receiving & Material Handling

• Process incoming laboratory consumables, chemicals, production materials, and equipment.
• Ensure proper handling of temperature-sensitive, hazardous, and regulated materials.
• Coordinate material movement between receiving areas, stockrooms, laboratories, and production spaces.
• Prepare outbound shipments in compliance with carrier and regulatory requirements.
• Support stockroom replenishment and inventory distribution activities.
• Maintain clean, organized, and efficient receiving and staging areas.

Inventory Management

• Perform inventory transactions using SAP, Oracle, or other inventory management systems.
• Conduct cycle counts and inventory audits.
• Inves…