LRS - Site Manager

Lexington Reception Services (LRS) is about providing excellent service to our clients and their guests. We attract the very best people to drive service excellence and tap into the latest technology to deliver outstanding customer service.

Working closely together with our clients we provide a bespoke, sophisticated and first-class concierge-style service that reflects the environment expected by our client’s community.

As a Site Manager
, you will be responsible for the day-to-day management of site operations, ensuring services are delivered to a high standard, safely, efficiently, and in line with client expectations. You will lead on-site teams, oversee compliance, and work closely with stakeholders to maintain a well-run and productive environment.

Oversee all operational activities on-site, ensuring service delivery meets agreed standards

Lead, manage, and support on-site team to drive performance and engagement

Act as the main point of contact for clients and stakeholders, maintaining strong working relationships

Ensure full compliance with health & safety, risk management, and company policies

Manage staff rotas, absences, and recruitment in line with operational requirements

Monitor and control tenant engagement calendar and activations

Conduct site inspections, audits, and reviews to maintain high standards

Identify and implement improvements to increase efficiency and service quality

Support mobilisation of new contracts or changes in site requirements where applicable

Resolve issues and respond to incidents or complaints in a timely and professional manner

Proven experience managing operations or teams in a site-based role

Strong leadership, organisational, and problem-solving skills

Excellent communication and relationship-building abilities

A proactive, hands-on approach with attention to detail

Knowledge of health & safety and site compliance requirements

Ability to manage budgets and resources effectively

A calm, professional attitude when working under pressure

Experience in facilities, hospitality, catering, or similar industries is desirable

At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:

• Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
• Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
• Leave for life’s important moments - whether family, personal or unexpected.
• Give back time - paid volunteering days for the causes you care about.
• Room to grow - career development and learning opportunities for all stages of your career.
• Financial security - pension schemes and life assurance.
• Exclusive discounts - save on entertainment, leisure, and even travel!

One small thing - we welcome you to apply using the name you feel most comfortable with!No need for legal names at this stage.

We’re a people-first business with over 10,000 colleagues across the UK
, serving everything from stadiums to hospitals, schools to workplaces. Our mission?
Toenrich lives everywhere, every day.

And here’s the best part - 87% of our team say they’re proud to work here!Why? Because we create a place where you’re listened to, trusted, supported, and valued.

Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!

At Elior,
diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we’re happy to help!

Ready to join us? Hit ‘Apply Now’ and let’s chat!