Impound Driver - Light Duty

Welcome to Guardian Fleet Services Careers! As the largest towing, recovery, and specialized transportation fleet in the United States, Guardian Fleet Services stands at the forefront of the industry. With a commitment to excellence, we are continuously expanding our footprint, and we’re on the lookout for professionals who are eager to grow their careers with us.

At Guardian Fleet Services, we are dedicated to hiring, training, and educating the finest towing professionals across the globe. If you’re passionate about making a difference and want to be part of a dynamic team, we invite you to explore our rewarding career opportunities. We offer competitive pay, generous benefits, and a host of other bonuses to ensure our team members thrive both personally and professionally.

Join us and become part of a company where your talents are valued and opportunities for advancement abound. Get in touch with us today to start your journey with Guardian Fleet Services!

Position: Impound Driver - Light Duty

Location: Roberts HD Towing

Lexington, KY

Job :1124

# of Openings:1

The Impound Driver is responsible for safely and efficiently towing, transporting, and securing vehicles using an auto loader. This role requires strong driving skills, attention to detail, excellent customer service, and the ability to handle potentially stressful or confrontational situations with professionalism.

• Operate a tow truck to impound vehicles in accordance with company policies and local/state regulations.
• Respond to dispatch calls promptly and follow assigned routes or instructions.
• Safely load, secure, transport, and unload vehicles using proper towing procedures.
• Complete all required documentation, including impound reports, vehicle condition notes, and chain‑of‑custody forms.
• Communicate professionally with law enforcement, property owners, and vehicle owners.
• Maintain tow truck cleanliness, fueling, and basic mechanical checks.
• Follow safety protocols to prevent damage to vehicles, property, or equipment.
• Use onboard technology (GPS, dispatch apps, cameras) accurately and efficiently.
• Assist with organizing and securing vehicles at the impound lot when needed.
• Report any incidents, accidents, or equipment issues immediately.

• Valid driver’s license; CDL may be preferred depending on truck type.
• Clean driving record with no major violations.
• Prior towing or commercial driving experience is a plus but not always required.
• Ability to operate auto loader or other tow equipment (training may be provided).
• Strong communication and customer‑service skills.
• Ability to work independently and manage time effectively.
• Comfortable working outdoors in various weather conditions.
• Ability to lift 50+ pounds and perform physical tasks related to towing.
• Shifts may include days, nights, weekends, and holidays depending on company needs.
• Work involves driving, outdoor activity, and occasional interaction with upset or distressed individuals.
• Overtime opportunities may be available.

• Frequent driving, entering, and exiting a tow or impound vehicle
• Standing and walking during vehicle inspections and paperwork
  
  Bending, kneeling, and crouching to check VINs, tires, and vehicle condition
• Light pushing/pulling when positioning equipment or securing vehicles
• May involve moving lightweight barriers or cones

• Paid Holidays
• Two medical plans
• Vision
• $15K Employer paid Life and AD&D
• Voluntary Insurance plans
• 401(k) Plan
• Short Term Disability
• Long Term Disability
• Hospital Indemnity
• Cancer plan
• Employee Assistance Program
• PTO
• Employee Referral Bonus

Guardian Fleet Services is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications.