PARTS Manager - Liberal

Job Details:
Level: Management |

Location:

KS Liberal - Liberal, KS 67901 | Position Type:
Full Time | Education Level: Not Specified | Job Shift: Day Shift | Job Category:
Management

• Project a positive, helpful, and professional attitude to our customer and coworkers.
• Answer incoming customer phone calls promptly and politely.
• Resolve any customer disputes in a manner both beneficial to customer and TCC.
• Promote additional sales to customers by suggesting additional parts or services (up‑selling) related to current purchases.

• Establish annual goals and objectives for sales.
• Develop marketing strategy.
• Review all product lines to determine profitability and marketability and maintain inventory based upon being beneficial to both customer and company.
• Devise a workable promotion and advertising plan to maximize sales while minimizing expense.
• Conduct monthly staff meetings.
• Ride with Outside Parts Sales Representatives monthly.
• Develop and maintain total budget for Parts Department.
• Help implement sales/marketing plan.

• Maintain level of inventory consistent with needs based on average monthly sales. Inventory level should ensure inventory turn rate designated for store is maintained.
• Oversee perpetual parts inventory system.
• Review monthly aged parts reports.
• Review bulk purchase needs with General Parts Manager.
• Establish goals and objectives for control of averaged parts for all locations.
• Review monthly and quarterly parts returns to manufacturers.

• Establish a clean and safe work place.
• Control core levels.
• Devise employee schedules to improve customer satisfaction, improve efficiency and control overtime.
• Meet weekly with Service Manager to discuss topics and relations between departments.
• Hire, train, motivate, counsel and monitor the performance of all Parts Department employees.
• Perform annual evaluations of all Parts Department employees.
• Assist in the collection of past due accounts.

• Must be capable of lifting up to 50 pounds.
• Must have excellent reading skills and legible handwriting.
• Must have excellent communication skills.
• Must have valid operator's license.