Administrative Assistant and Scheduler

Western States Fire Protection (WSFP) and its subsidiaries are more than a company. We are a family of unique individuals committed to our purpose, our values, and each other. And we believe in making our own luck, creating our own opportunities. WSFP accomplishes this by constantly innovating, finding ways to create new value and seizing new opportunities.

Protecting lives and property since 1985, WSFP and its subsidiaries specialize in Life Safety Systems. Our values are simple: integrity, quality, safety, professionalism, commitment.

• Health, Life, Dental and Vision Insurance
• Employee Assistant Program
• Flex Spending (FSA) (Cafeteria Plan) and HSA
• 401(k) Plan – Matching up to 3%
• Employee Stock Purchase Plan
• Profit Sharing Plan
• Paid Time Off (PTO), Parental Leave, Paid Pregnancy Medical Leave
• Paid Holidays
• Tuition Reimbursement
• Annual Discretionary Bonus
• Employer Paid Life Insurance
• Gym membership reimbursement

The Administrative Assistant/Scheduler is responsible for initiating, conducting, and coordinating the clerical and administrative functions required for the effective operation of an office. He/she will schedule and dispatch technicians to appropriate locations according to customer requests, specifications, or needs. He/she will assist other branch personnel including key managers in a variety of administrative roles.

Salary range: $22.00 - $27.00 per hour.

• Schedule and dispatch technicians
• Relay work orders, messages, and information to or from technicians, supervisors, and field inspectors
• Provide general administrative support to division manager and staff
• Create, type, and distribute internal and external correspondence
• Enter, update, and retrieve information via multiple computer programs
• Confer with customers or supervising personnel to address questions, problems, and requests for service or equipment
• Assist in completing special reporting and licensing requirements
• Assist in compiling contracts, proposals, and job packets
• Accomplish responsibilities as required using business software as approved by WSFP
• Offer suggestions and solutions on improving efficiency of general office procedures
• Provide customers with invoices and required backup paperwork following the customer’s billing requirements (Email, fax, upload to websites, etc.)
• Maintain job files in manual file folders and/or electronic files
• Inform Division Manager of any discrepancies or issues a customer has reported
• Other duties as assigned
• Conduct payroll and hour tracking functions as assigned
• Complete special projects as required

• Good computer skills with working knowledge of business software applications (Microsoft 365)
• Background in basic secretarial skills is preferred
• 1-2 years of basic office experience desired
• Excellent written and verbal communication skills
• Puts forth a courteous, friendly, helpful attitude at all times when receiving office visitors, answering the phones, or dealing with other associates
• Ability to pass a pre-employment drug screen test and background check

All qualified applicants with Western States Fire Protection Company will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or status as a qualified individual with a disability or protected veteran.

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We are an equal opportunity employer. Qualified minorities, women, veterans and individuals with disabilities are encouraged to apply.