Associate Specialist, Claims Recovery-In Office; Spokane

Job Description

Provides entry level support for claims recovery activities. Responsible for claims data entry, inbox monitoring, and documentation support. This is an in-office role that requires travel to Molina offices to support administrative tasks related to the claims function.

Essential Job Duties

• Enters claims information into department applications with accuracy and efficiency, and in accordance with department standards as it relates to timeliness.
• Assigns work from incoming outlook boxes based upon defined assignments.
• Travels to Molina office to sort and distribute claims-related mail/faxes/packages.
• Mails and files claims departmental documents with accuracy, efficiency and in a timely manner; includes folding, mailing and filing.
• Scans, prints, uploads and maintains departmental documents/images for multiple health plans using multiple applications.
• Meets claims department quality and production standards related to administrative support tasks.
• Supports claims department initiatives to improve overall claims function efficiency.
• Oversees, notes, and balances related financial costs (refund checks, lockbox deposits).
• Travels to Molina office and the post office as needed.

Required Qualifications

• Up to 1 year of experience in a clerical role in a claims, and/or customer service setting - preferably in managed care, or equivalent combination of relevant education and experience.
• Basic administrative skills (fax/sort/mail/scan/data entry).
• Organizational skills and attention to detail.
• Time-management skills, and ability to manage simultaneous projects and tasks to meet internal deadlines.
• Customer service experience.
• Effective verbal and written communication skills.
• Microsoft Office suite and applicable software programs proficiency.

Preferred Qualifications

• Health care claims/billing experience.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V