Application Engineer III

Overview

Application Engineer III (Finance)

ABOUT US Amphenol Network Solutions, headquartered in Liberty Lake, WA is a division of Amphenol Corporation, based in Wallingford, CT. Amphenol is one of the largest manufacturers of interconnect products in the world with a global vision to connect people with technology. Amphenol Network Solutions has a broad product portfolio and serves IT Datacom, Mobile Devices, Mobile Networks, and Broadband markets.

Our goal is to develop leading technologies that enhance the performance of our customers  products, systems, and networks.

POSITION SUMMARY

Applications Engineer III position is for people that have a passion for supporting customers and a broad technical background. A background in telecommunications, data centers, networking, DC power and how the physical layer supports these businesses is a must. This position will have broad authority to support customers on post-sales support and mentor junior staff in the application engineering department.

• Develop solutions to problems with limited information from customers and present those solutions.
• Subject matter expert for physical layer infrastructure and how ANS provides solutions.
• Train and expand the knowledge base within the department and the company, and mentor other engineers on difficult customer problems.
• Interface with customers when difficulties on installation or operation of an ANS product are found and ensure all interactions conclude in resolution.
• Collaborate with quality, planning and internal customers to ensure external customer satisfaction.
• Assist in evaluating functional characteristics of new and existing products and in evaluating technical documentation for new products.
• Provide input to product management on requested features or potential opportunities for development of new products.
• Work with customers to provide custom layout drawings and BOMs for configured ANS products; develop training programs for internal and external customers.
• Develop Visio models from existing ANS products and provide on-site support for troubleshooting or installation as needed.
• Maintain a passion for learning and increasing value each year; develop solutions to problems of moderate to advanced complexity.
• Follow up with customers to ensure problems are resolved and contribute to setting and achieving goals.
• Own and lead projects to technical completion; participate in team projects and may lead technical and organizational processes, practices, and methods.

• Bachelor s degree in engineering or related technical field, or the equivalent of 8 years plus directly related work experience. Ability to understand advanced engineering concepts specific to ANS applications.
• Visio experience is required to create configured drawings. Solid Works experience is a plus.
• Ability to understand and apply engineering concepts, communicate effectively, and problem-solve with strong organizational skills.
• Excellent written and verbal communication, and ability to work well in a team environment.
• Windows-based environment; proficient in Microsoft Office (word processing, spreadsheets, presentations, databases, e-mail).
• Physical ability to move 25 pounds and sit/typing for extended periods; travel up to 25% may be required.

This position requires travel within Amphenol locations, customers, and potentially suppliers outside of the company.

Pay Range: $85,000-$100,000

Status:
Exempt

Employee Benefits:

Medical, Dental, Vision, HSA/FSA, and other benefits; 401(k) with match; flexible schedules; holiday, vacation, and sick pay.

QUALITY STATEMENT Amphenol Network Solutions is committed to delivering an extraordinary customer experience that meets or exceeds customer requirements while continually improving the effectiveness of our Quality Management System. ANS is an equal employment opportunity (EEO) employer and will not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, disability, veteran status, military status, marital status, genetic information or any other legally protected status.

ANS provides promotion and advancement opportunities in a non-discriminatory fashion. ANS complies with applicable local, state, and federal statutes governing equal employment opportunity and nondiscrimination in employment in every location in which the company has facilities.