Relationship Banker

Overview

Relationship Bankers build meaningful, long‑term client relationships by exhibiting Breakthrough Client Service Standards and providing customized solutions to help clients achieve their financial goals. They actively engage customers where and how they prefer to bank, providing education on digital and traditional solutions to meet banking needs.

• Engage clients and prospects in client financial review(s) and business financial reviews to provide solutions and uncover additional financial needs.
• Make recommendations and follow through on commitments to clients.
• Maintain direct contact with external and internal clients, delivering outstanding service in alignment with the bank’s Breakthrough Client Service Standards.
• Act as the primary associate in the branch to open new deposit accounts and originate consumer and small‑business loans.
• Originate consumer loans and some small‑business loans, actively building and maintaining a loan and deposit portfolio.
• Educate customers about the availability of services originated by internal partners such as Treasury Management services.
• Perform proactive outbound phone calls to current and prospective consumer and small‑business customers.
• Partner with the branch manager to conduct outbound business‑development meetings in the community.
• Develop a pipeline of prospects from in‑branch and outbound business‑development activities.
• Independently support and resolve client issues with digital products and services.
• Support the community, including events during and after business hours, weekends, volunteerism, and other forms of community sponsorship.

• High School Diploma or GED, required.
• At least 2 years of banking and/or sales experience.
• At least 2 years of developing current and new client relationships, achieving sales goals, and building referral sources in a banking or retail environment with client service and cash handling experience.
• At least 2 years in a lending function with loan origination and processing functions.
• In‑depth knowledge of consumer and business products and services.
• Demonstrated proficiency in consumer and business lending.
• Knowledge of cash flow, financial statements, and market risk.
• Demonstrated desire and ability to build upon technology skills in various delivery channels, including online banking platforms, Bill Pay, E‑Statements, mobile banking, ATM, and business banking applications.
• May be required to act as a Bank MLO (Mortgage Loan Originator) for open‑end transactions only, and must register as an MLO complying with SAFE Act requirements.

Pay range: $24.00 to $28.00 per hour. The selected candidate’s rate is dependent upon job‑related knowledge, skills, experience, education, and geographic location. The role may be eligible for performance‑based incentive compensation.

Full on‑site work required at 21601 Country Vista Drive, 1st Floor, Liberty Lake, WA 99019.

• Comprehensive healthcare coverage (medical, dental, and vision plans)
• 401(k) retirement savings plan with employer match for qualifying associate contributions
• Employee assistance program
• Life insurance
• Disability insurance
• Tuition assistance
• Mental health resources
• Identity theft protection
• Legal support
• Auto and home insurance
• Pet insurance
• Access to an online discount marketplace
• Paid vacation, sick days, volunteer days, and holidays

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.

If you require an accommodation to complete the application or interview(s), please let us know by email: