Senior Software QA Specialist Liberty Lake, Washington

Open Eye, the cloud video platform company, provides solutions for video security, businessintelligenceand loss prevention. For over 20 years,Open Eyehas been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on‑site and cloud‑based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. Open Eye’s solutions are available globally through a trusted network of certified service providers.

JOB SUMMARY: This position is responsible for assisting software developers in testing software and hardware products as well as verifying customer use scenarios and requirements. Supports and adheres to the Open Eye Code of Ethics and Business Standards. At Open Eye, our Software QA Specialist position will work out of our Liberty Lake, WA headquarters.

• Conduct Agile QA for bugs and stories completed by the development team.
• Interface with support and product management to diagnose and report customer issues.
• Participate in Agile sprint planning and execution.
• Create and execute test plans based on software acceptance criteria.
• Work with members of a project team to identify and qualify customer use cases/environments.
• Manage testing of major feature development including coordination with junior testers.
• Evaluate software and firmware applications for feature deviations from existing test plans.
• Recommend updates, fixes and improvements to existing test plans as needed to ensure accuracy.
• Configure and monitor long‑term and integration tests.
• Assist and mentor other Software QA Specialist I’s and II’s.
• Work with QA management to ensure SQA best practices are upheld in day‑to‑day operations.
• Perform all other duties/responsibilities as necessary or assigned.

• High School Diploma or a General Education Degree.
• A minimum of 8–10 years related experience and/or training.
• Familiarity with web applications and web terminology.

• Hardware and software troubleshooting.
• SQL Query, VSCode, Postman knowledge.
• Computer hardware component & networking terminology.
• Internet and web applications.

• The pay range for this opportunity is $25.00 - $30.00/hr in addition, this position is eligible for an annual discretionary bonus.
• Employees are eligible to purchase company stock at a discounted rate.
• Collaborative, fun, creative culture where idea sharing is encouraged.
• Medical, dental, vision, & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k.
• Company paid short‑term/long‑term disability, AD&DD and life insurance.
• Paid maternity and paternity leave.
• 15 days of paid vacation accrued per year (increases after year
  3).
• Paid Sick/Wellness time accrued at a rate of 1 hour every 35 hours worked, except where local laws are more generous.
• 9 paid holidays per year.
• Educational Assistance Program covering non‑degree support, undergraduate and graduate degrees.
• Employee Equipment Program – Free  system for your home!

Open Eye is an Equal Opportunity Employer