Trailer-Service Technician

Posted Thursday, August 13, 2026 at 4:00 AM

The Service Technician
-Trailer provides repairs, maintenance and care for the customer’s equipment which shall be of the highest possible standard of quality .

ESSENTIAL

JOB DUTIES:

( This is a list of essential job duties but is not intended to be exhaustive . Other duties may be added or removed at management discretion. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . All duties listed may not be required at all locations .

• Obtain and maintain Class A certification. Attend hands-on classes as required .
• Strive for a 90% or higher proficiency average.
• Conduct self in a professional manner while demonstrating a strong work ethic .
• Perform repairs correctly and efficiently.
• Disassemble and reassemble in proper sequence so that another tech can easily follow your work.
• Foster the Service “Team” attitude by interacting with others in a positive manner.
• Ability to work daily and overtime as required .
• Ability to assist in other work‑related areas as requested.

• Review customer’s concerns and recent service history to gain a greater understanding of the vehicle complaint and concerns .
• C ommunicate professionally with team members and customers.
• Obtain required information and documentation to initiate and successfully file warranty claims.
• Perform a courtesy inspection of every vehicle.
• Communicate any repair/preventative maintenance needed which is not noted on the work order . Always identify the three “C’s” – Complaint, Cause, Correction.
• Determine necessary parts needed to complete repairs in a timely manner .
• Verify all service work has been performed and completed with the highest possible standard of quality.

• Advocate open communications between shift technicians and your supervisor to ensure an efficient flow of information.

• Promote a safe ( i.e. eye protection, etc.) and clean work environment.
• Ability to be insurable, drive a vehicle, and obtain and maintain a CDL (if required by location) with appropriate endorsements .
• Promote the proper use, care and storage of company tools and equipment
• Other duties as assigned.

• High School Diploma, 2 - year Technical School preferred . Equivalent amount of work experience may be considered in lieu of schooling
• Unrestricted Driver’s License – Technician must be able to safely drive vehicles around the location property as well as pull vehicles into the shop bays.
• CDL A or B License beneficial , assistance will be given to obtain if willing. (Some locations may require a CDL
• Fabricating and welding of steel and aluminum
• Carpentry and wood working
• Pneumatic brake systems.
• Roll up door repair and maintenance.
• Air ride and spring ride diagnosis and repair procedures.
• Ability to learn and understand the physics of how trailers support and carry the weight of a load without failure in order to make the proper repair.
• Electrical wiring systems and ABS braking repairs.
• Mechanical ability to maintain wheel end and brake system repairs.
• Perform heavy duty truck/trailer repair and maintenance .
• Operate power and hand tools and other equipment used in servicing vehicles .
• Move freely throughout the service area, including continuous physical effort; climbing in/out of tr ailers , underneath tr ailers , bending, walking, manipulating tools/equipment, etc.
• Written (for documenting work) and verbal communication skills.
• Build and maintain positive relationships with co-workers and customers .
• Read and interpret work orders, service information and wiring diagrams .
• Use testing equipment including computers, and other electronic diagnostic equipment to determine failed components .