Call Center Representative
Job in
Liberty, Clay County, Missouri, 64068, USA
Listed on 2026-07-20
Listing for:
The University of Kansas Health System
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Triage incoming calls to determine caller needs and manage expectations with high-level customer service;
Provide professional customer service to all callers in a 24/7/365 call center;
Answer, transfer, page, and email using Call Center Software;
Manage on-call schedules in web on call system and Qgenda; communicate changes to stakeholders;
Attend department and health system meetings, trainings, and reviews
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