Medical Device & IoT Administrator

Position Title

Medical Device & IoT Administrator

Liberty Hospital

Systems Administration provides design, implementation, maintenance, and support services for server-level enterprise applications and medical devices. System Administrators (Sys Admins) maintain end-to-end knowledge of the systems they support, assess the impact of organizational change, and identify opportunities and threats. Administration also assists ancillary IT groups (Radiology, Lab, Pharmacy, etc.) as a tie‑back to HITS and as an escalation point for system issues.

• Serves as a Tier‑II support resource, engaging other team resources as necessary and as defined by support processes.
• Functions as a coordination point for issues related to systems between all IT teams; acts as an escalation point for issues with assigned systems that cannot be resolved in TRC.
• Inventory medical and IoT devices, maintaining up‑to‑date information regarding location, status, security posture, life‑cycle phase, and ongoing maintenance.
• Data flow mapping: performs mapping activities to document the flow of data both into and out of medical and IoT devices using written and visual tools.
• Implementation/Connectivity: performs implementation, integration, and connectivity tasks in concert with vendor resources and other internal teams such as Biomed, Networking, Systems Administration, and clinical staff.
• Vendor management: communicates effectively with system vendors to maintain working relationships and proper systems support; verifies vendor actions meet hospital expectations.
• Medical device and IoT security: evaluates the security posture of medical devices and IoT, identifies potential risks, and works with Information Security and Networking to mitigate risks through segmentation or other controls.
• Coordination with Biomed: assists Biomed on preventative maintenance, installs, and end‑of‑life planning.
• System support: maintains usable systems for end‑users, working with vendors or other external resources and internal hospital teams to resolve system issues within service level agreements.
• Decommissioning: documents and performs end‑of‑life tasks to decommission medical and IoT devices in a safe, eco‑friendly, and HIPAA‑compliant manner; coordinates with teams such as Biomed, Desktop Support, and Asset Management.
• Vendor remote access: configures and manages vendor remote access to medical and IoT devices through enterprise‑approved methods.
• Enterprise imaging: configures DICOM connectivity for imaging modalities in coordination with Systems Administration, Radiology IT, and Biomed; documents connection points through data flow mapping.
• Training: performs training tasks for team members and technical staff, focusing on connectivity and data flow and excluding clinical interpretation or patient‑care use.
• Medical and IoT device documentation: maintains documentation on device technical configuration, contacts, and functionality; contributes and maintains common troubleshooting tips in the designated knowledge base; keeps current vendor and system data owner contact information up to date; maintains relevant training materials.
• System updates: plans and schedules medical and IoT device upgrades and updates; coordinates with HITS teams, vendors, users, interfaces, and other systems that feed or accept information from these devices; follows department change‑request processes.
• System integrity/retention: verifies application logs and monitoring tools to resolve issues that could cause data integrity problems; ensures retention periods for medical device and IoT data follow hospital and regulatory requirements.
• Data backup/recovery: verifies that devices complete scheduled and approved backup methodologies and that data can be restored in the event of failure or disaster.
• Troubleshooting: demonstrates basic problem‑solving skills and capabilities to resolve medical device and IoT issues under stress; uses appropriate escalation methods to both internal and external resources.
• Technical foundation: understands technical concepts including databases, networking, hardware, software, interfaces, medical…