IT Technical Analyst
Job in
Liberty, Clay County, Missouri, 64087, USA
Listed on 2026-06-19
Listing for:
Trident Consulting
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Job Title: IT Technical Analyst I
Location:
Liberty, MO (Onsite)
Pay Rate: $28/hr on W2
Posting Date: 06/16/2026
Start Date: 08/03/2026 | End Date: 08/02/2027
- Schedule:
Monday–Friday, 8:00 AM–5:00 PM - Candidates must be located within the Kansas City area
We are seeking a Technical Analyst I to provide first-level IT support and technical assistance for end users. The ideal candidate will troubleshoot software and hardware issues, support business systems, and contribute to maintaining efficient IT operations.
Key Responsibilities
- Provide first-level help desk support for end users and resolve technical issues in a timely manner.
- Troubleshoot and support Microsoft Office applications (Word, Excel, Outlook, etc.).
- Diagnose and resolve hardware issues involving laptops, monitors, printers, and related equipment.
- Assist with setup, configuration, and basic maintenance of IT hardware and systems.
- Document issues, resolutions, and recurring technical problems.
- Support business systems and participate in continuous improvement of IT processes.
- Escalate complex technical issues when necessary.
- Minimum 2+ years of experience in IT support, help desk, or a related field.
- Experience troubleshooting Microsoft Office products.
- Basic knowledge of hardware troubleshooting including laptops, printers, and peripherals.
- High school diploma or equivalent (GED accepted).
- Strong problem-solving and communication skills.
- Ability to quickly learn systems and work effectively in a hands-on environment.
- Experience in a help desk or onsite IT support role.
- Familiarity with general IT service management practices.
- Microsoft Office Suite
- Hardware troubleshooting
- Help desk support
- Technical problem-solving
- Communication skills
- High School Diploma or GED
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